AI tools for customer support teams

Builds chatbots trained on your own content and embeds them anywhere, on credit-metered plans up to 200,000 messages a month.

A one-line AI chat widget that answers visitor questions and turns them into leads.

Open-source live chat and chatbot platform for customer service, run in their cloud or self-hosted

Text and voice agents that answer support chats, emails, WhatsApp messages and phone calls in 85+ languages.

Enterprise support agents with supervision tooling

Crawls your site to build a knowledge base, then answers visitor questions with an AI chat widget.

E-commerce helpdesk with email, chat and knowledge base plus behaviour-driven campaign suggestions.

A shared Gmail inbox with Kanban boards, plus an AI agent that classifies and resolves tickets on its own.

Slack-first service desk that triages IT and HR tickets and answers routine requests with AI agents

Customer service helpdesk built around Fin, an AI agent billed per resolved conversation

Answers support tickets from your own historical ticket data

Freshworks assistant for support and IT service desks

Hosted knowledge base with cited AI search, a support chatbot and an MCP server, priced by quote only.

Turns product documentation into a source-linked AI agent you can embed on your site, Discord, Slack, or as an MCP server.

Turns conversations, recordings and files into a hosted knowledge base with a built-in answer bot.

Customer communication suite whose knowledge base feeds self-service articles and the AI agent answering in live chat.

Turns recordings and files into versioned documentation you can review, translate, approve and publish.

Drop-in command bar that searches your help centre and answers in-product without a support ticket

WhatsApp business platform for broadcast marketing, chatbots, click-to-WhatsApp ads, payments, and live chat support.

AI agent that answers and books inbound leads for local businesses

Support bot for small online stores

WhatsApp CRM with an AI chatbot that qualifies leads, replies automatically, and translates chats in real time.

Generates free branded WhatsApp click-to-chat links with routing, pre-chat forms, and click analytics.

Outbound contact-centre dialer with voice AI agents, caller-ID reputation tools and TCPA compliance features

OpenPhone, renamed: shared business numbers, texting and an AI agent that answers after hours

A voice-and-chat AI agent that answers website visitors and tries to convert them before they leave.

An AI phone receptionist for small businesses that answers calls, qualifies leads, and books appointments 24/7.

Answers a medical or dental practice's phones and texts, books patients and checks insurance

Enterprise voice agents that resolve customer calls end to end

Google review tracker for local businesses, renamed from LocalBoss in January 2026.

Drafts review replies and social posts for small businesses in their own voice.

Generates and posts on-brand replies to Google Business Profile reviews through Google's own API.

Collects customer feedback by QR code and SMS, then turns the satisfied ones into Google reviews

Drafts or auto-posts replies to Google Business Profile reviews, requests new ones and flags policy-violating reviews.

Centralizes customer feedback and research from dozens of sources and uses AI to surface themes across them.