Siedesk
Verified Oct 16, 2026 ActiveBuilds a hosted help centre, internal knowledge base and FAQ page with GPT-assisted article drafting.
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $9.99/mo
- Billing
- Monthly
Starter $9.99/month (1 internal + 1 public workspace, 1 member), Business $24.99/month (2 internal + 3 public, 5 members), Serial $99.99/month (5 internal + 10 public, 20 members). Annual billing takes 20% off. Each tier starts with a free sign-up.
Use tool ↗About Siedesk
Siedesk creates customer-facing help centres, internal knowledge bases and FAQ pages. Articles can be drafted with GPT assistance, and the published site carries your branding, a custom domain, an SSL certificate and SEO settings. Plans are sized by how many internal and public workspaces you run and how many team members you add, from one of each on the entry plan up to ten public workspaces and twenty seats. Search analytics show what customers looked for. The site is bilingual with French as the default and appears to be run by a small independent team.
- Platforms
- Web
- API
- Not confirmed
- Last verified
- Oct 16, 2026
Verified sources
- Product function: AI-assisted help centre, knowledge base and FAQ builder with branding, SEO and analyticssiedesk.com ↗
- Plan prices and workspace/seat limits: Starter $9.99, Business $24.99, Serial $99.99, 20% annual discountsiedesk.com ↗
Is Siedesk legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Oct 26, 2022 (4 years ago)Registry record (RDAP), registrar IONOS SE, looked up Sep 6, 2026
- TLS certificate
- Issued by Let's Encrypt, valid until Jan 9, 2027Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- Operated by
- SiedeskOur research, card verified Aug 23, 2026
Pros & cons of Siedesk
A cheap way to get a branded help centre on your own domain without bolting one onto a full helpdesk suite. Ten dollars a month for a custom domain, SSL and SEO settings is well under what Zendesk or Intercom charge for the same surface. The limits are structural: one workspace and one seat at entry, and no visible API or integrations.
Pros
- Custom domain, SSL and SEO controls included from the $9.99 tier
- GPT-assisted article drafting built in
- Separate internal and public workspaces on every plan
- Search analytics showing what customers looked for
Cons
- Starter is genuinely one seat and one public workspace
- No API, no helpdesk or ticketing integration advertised
- No company entity, address or country disclosed in the footer or legal pages
Best for
- Small SaaS teams needing a public help centre fast
- Running an internal wiki and a public FAQ from one tool
- French-speaking teams (the product is bilingual, French-first)
Not for
- Teams wanting the knowledge base wired into a ticketing system
- Anyone needing programmatic article management
Watch out: Legal pages in the footer (/terms, /privacy) resolve to a not-found screen, so there is no readable contract to check.
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