Spokk
Verified Oct 22, 2026 ActiveCollects customer feedback by QR code and SMS, then turns the satisfied ones into Google reviews
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $149/mo
- Billing
- Monthly
One plan at $149/month with no contract. Unlimited locations, team members, contacts, SMS and email review requests are included, plus a dedicated toll-free SMS number for the US and Canada, HubSpot/Zoho/GoHighLevel integrations and API access. 14-day free trial, no credit card.
Use tool ↗About Spokk
Spokk is a review and retention tool for local businesses. Customers check in via a QR code or get an SMS after a visit, leave feedback, and Spokk drafts a Google review for the happy ones while routing complaints privately to the owner. Around that sit loyalty points, referrals, paid memberships sold through Stripe Connect, SMS marketing with audience segments, staff performance ratings, video and text testimonials, and AI-drafted replies to existing Google reviews. It is sold by Spokk US, Inc. of Middletown, Delaware as a single flat plan at $149 a month covering unlimited locations, team members, contacts and SMS, after a 14-day trial with no card.
- Platforms
- Web
- API
- Yes
- Last verified
- Oct 22, 2026
Verified sources
- Spokk collects feedback via QR check-in and SMS, drafts Google reviews and replies, and runs loyalty, referrals, memberships and SMS campaigns; operated by Spokk US, Inc. of Middletown, Delawarespokk.io ↗
- Single plan at $149/month, no contract, unlimited locations/team/contacts/SMS, toll-free US and Canada number, API access, 14-day trial with no cardspokk.io ↗
Is Spokk legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- TLS certificate
- Issued by Let's Encrypt, valid until Dec 25, 2026Seen in our own connection to the site on Oct 22, 2026
- Last checked
- Oct 22, 2026The site answered
- Operated by
- Spokk US, Inc., United StatesOur research, card verified Aug 23, 2026
Pros & cons of Spokk
A flat $149 with unlimited SMS, locations and contacts is unusually simple next to Birdeye or Podium, and the loyalty, referral and membership pieces mean one tool covers what usually takes three. The design deliberately sends happy customers to Google and unhappy ones to the owner, which is effective and also the part you should think hardest about.
Pros
- Flat $149 with unlimited SMS, locations and contacts rather than per-message metering
- Negative feedback is routed privately to the owner instead of pushed toward Google
- A dedicated toll-free SMS number for the US and Canada is part of the plan
- HubSpot, Zoho and GoHighLevel integrations plus API access are in the base plan, not an add-on
Cons
- SMS features are US and Canada only, so the toll-free number is useless elsewhere
- A single price point means a one-site shop pays the same as a multi-site chain
- No founding date, team page or public roadmap is published
Best for
- Multi-location local businesses that want reviews, loyalty and SMS in one bill
- Owners who want negative feedback to reach them before it reaches Google
- Teams already on HubSpot, Zoho or GoHighLevel who want review data flowing in
Not for
- Businesses outside the US and Canada, where the SMS side does not work
- Single-location shops with low volume, who pay the same $149 as a chain
Watch out: Steering only satisfied customers toward public Google reviews sits close to Google's review-gating policy - check how you configure the routing before you switch it on.
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