CoSupport AI
Verified Oct 16, 2026 ActiveAnswers support tickets from your own historical ticket data
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $99/mo
- Billing
- Monthly
Pick one of three published rates: $0.19 per resolved ticket (unresolved free), $0.04 per AI response, or a flat server plan from $99/month per 1,000 monthly tickets with unlimited responses. Every plan starts with a free 30-day pilot (1,000 free responses) after a discovery call, and a 60-day refund if AI resolution stays under 60%; no setup fee or long-term contract.
Use tool ↗About CoSupport AI
CoSupport AI ingests a company's ticket history, help-centre articles and product data, then either replies to customers directly or drafts responses for human agents inside Zendesk, Freshdesk, Zoho Desk and Intercom. A third module reads the accumulated conversations and returns operational metrics for support leads. The vendor holds a US patent covering its multi-model message-generation approach and offers resolution-based, per-reply or flat-server contracts.
- API
- Yes
- Last verified
- Oct 16, 2026
Verified sources
- Pricing page: $0.19 per resolved ticket, $99/mo flat for unlimited AI responses, or $0.04 per response; 30-day free pilot with 1,000 free responses and a 60-day guarantee of 60% AI resolution or a full refund (15 October 2026)cosupport.ai ↗
- Home page: flat plan $99 per 1,000 monthly tickets; integrations with Zendesk, Freshdesk, Zoho Desk, Shopify and HubSpot; no setup fees or long-term contract (15 October 2026)cosupport.ai ↗
Is CoSupport AI legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Jun 29, 2023 (3 years ago)Registry record (RDAP), registrar GoDaddy.com, LLC, looked up Sep 11, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Nov 17, 2026Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- On the market since
- 2020The vendor's own material, read by us
- Operated by
- CoSupport AI, United StatesOur research, card verified Oct 15, 2026
Pros & cons of CoSupport AI
Worth a look if you already sit on a large Zendesk or Intercom ticket archive, because that archive is the training input and the reason output sounds like your team. With a thin ticket history you get a generic bot and should stay with a cheaper knowledge-base assistant.
Pros
- Three published billing shapes - per resolution, per response or flat per 1,000 tickets - so cost can be modelled before a call
- Ships as agent, assistant and analytics, so you can adopt gradually
- Native connectors for Zendesk, Freshdesk, Zoho Desk and Intercom plus Slack and Teams
- Free 30-day pilot and a 60-day refund if AI resolution stays under 60%
Cons
- The pilot starts with a discovery call, setup and training, so there is no instant self-serve start
- Deployment involves data ingestion and tuning, not a one-afternoon setup
- Smaller vendor than Intercom or Ada, so roadmap risk is higher
- Quality is bounded by how clean your historical tickets are
Best for
- Ecommerce and SaaS support teams with thousands of resolved tickets and repetitive queries
- Ops leads who want deflection metrics rather than another chat widget
- Companies wanting agent-assist suggestions before going fully autonomous
Not for
- Early-stage products with almost no ticket history to learn from
- Support flows requiring deep transactional actions inside a bespoke backend
Watch out: Resolution-based billing looks cheap until deflection works well and volume shifts onto the AI — model the cost at your target automation rate, not today's.
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