OpenCall
Verified Oct 15, 2026 ActiveAnswers a medical or dental practice's phones and texts, books patients and checks insurance
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $450/mo
- Billing
- Monthly
Per location, per month: Voice AI at about $450 with unlimited inbound calls, Voice + SMS at about $650 adding two-way messaging; 11–50 locations get roughly 15% off (about $380 each) and the Full Platform is quoted. Setup fees may apply for unsupported integrations, and every tier starts with a booked demo.
Use tool ↗About OpenCall
OpenCall runs the front-desk phone line for healthcare practices. It takes inbound calls and texts, handles patient intake, books and reschedules appointments, verifies insurance and triages what needs a human, writing the result into the practice management system rather than into a separate inbox. Dentrix, Athena, Eaglesoft, eClinicalWorks, Cloud9 and Dolphin are named among the integrations, alongside Google Calendar and Gmail. The vendor says the system handles more than 70 percent of inbound calls without a person. Pricing is published per location rather than per seat, but the site's only route in is a booked demo. The company describes itself as created in San Francisco.
- Platforms
- Web
- API
- Not confirmed
- Last verified
- Oct 15, 2026
Verified sources
- Pricing page: Voice AI ~$450 per location per month, Voice + SMS ~$650, Full Platform custom; 11–50 locations ~$380 per location with a 15% discount; one-time setup fees may apply (15 October 2026)opencall.ai ↗
- Home page describes voice and SMS agents for healthcare practices that verify insurance, capture reason for visit and sync bookings back into the practice's systems; footer reads Created in San Francisco, ©2026 OpenCall.ai (15 October 2026)opencall.ai ↗
Is OpenCall legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Jul 22, 2023 (3 years ago)Registry record (RDAP), registrar NameCheap, Inc., looked up Sep 6, 2026
- TLS certificate
- Issued by Let's Encrypt, valid until Nov 27, 2026Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- Operated by
- OpenCall.ai, United StatesOur research, card verified Oct 15, 2026
Pros & cons of OpenCall
A voice agent narrowed to one job — the healthcare front desk — and the integration list is what makes that narrowing pay off, because appointments and intake land in Dentrix or Athena instead of in a transcript someone has to retype. Per-location pricing is published, which is unusual in this segment. It is also expensive per site, the claimed metrics are vendor figures with no independent backing, and there is no self-serve route in.
Pros
- Writes bookings, intake and reschedules back into the practice management system
- Handles SMS as well as voice on the middle tier
- Insurance verification and triage included rather than sold separately
- Published per-location pricing instead of a pure quote-only model
- Integration list names six specific practice management systems
Cons
- 450 dollars per location per month before SMS, which multiplies across a group
- No trial, no self-serve signup, and no free tier — everything starts with a demo
- No API is documented, so the integrations are whatever the vendor already built
- The 70 percent automation and revenue-lift figures come only from the vendor
Best for
- Dental and medical practices losing bookings to unanswered calls
- Multi-location groups that want the same front-desk behaviour at every site
- Practices already running one of the named practice management systems
Not for
- Single-provider practices with low call volume, where 450 dollars a month is hard to recover
- Clinics on a practice management system that is not on the integration list
Watch out: A phone agent taking patient details is handling protected health information; get the business associate agreement and retention terms in writing before it goes live.
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