Triviat
Verified Oct 15, 2026 ActiveText and voice agents that answer support chats, emails, WhatsApp messages and phone calls in 85+ languages.
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $174/mo
- Billing
- Monthly
Priced in euros, not dollars: Essential is EUR 150 a month (about $174) including 500 voice minutes and a bundled text-reply allowance, with higher tiers at EUR 350 and EUR 990. Usage past the bundle is metered at EUR 0.28 per voice minute and EUR 0.04 per text reply. A one-time standard setup fee of EUR 500 applies because the vendor handles onboarding. Plans can be changed or cancelled at any time.
Use tool ↗About Triviat
Triviat sells omnichannel support agents: chat on your site, email, WhatsApp, SMS, and inbound or outbound phone calls, with handover to a human when a case gets complicated. It is sold as a managed service, with the vendor doing setup and integration, which is why a one-time onboarding fee sits on top of the monthly plan. Plans bundle a fixed number of voice minutes and text replies, and anything beyond that is metered per minute and per reply. Typical jobs are FAQs, order status, lead qualification, appointment booking and recovering missed calls. The operator is Triviat BV, registered in the Netherlands, and the product is marketed against EU AI Act obligations.
- Platforms
- Web
- API
- Not confirmed
- Last verified
- Oct 15, 2026
Verified sources
- Text and voice agents across chat, email, WhatsApp, SMS and calls in 85+ languages with human handovertriviat.com ↗
- EUR 150, 350 and 990 monthly tiers, EUR 0.28 per voice minute, EUR 0.04 per reply and a EUR 500 one-time setup feetriviat.com ↗
- Operator is Triviat BV, registered under the laws of the Netherlands and filed with the Dutch Chamber of Commercetriviat.com ↗
Is Triviat legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Sep 2, 2019 (7 years ago)Registry record (RDAP), registrar GoDaddy.com, LLC, looked up Sep 6, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Dec 23, 2026Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- On the market since
- 2024The vendor's own material, read by us
- Operated by
- Triviat BV, NetherlandsOur research, card verified Aug 23, 2026
Pros & cons of Triviat
A managed omnichannel support agent aimed at European SMBs, covering voice and text on the same plan with the vendor doing the integration work. The industry pages, the EU AI Act positioning and a real Dutch entity behind it make it a safer bet than most in this space. The setup fee and per-minute metering mean the true first-year cost is well above the headline.
Pros
- Covers website chat, email, WhatsApp, SMS and phone calls under one plan
- Handover to a human agent is built in rather than a bolt-on
- Named Dutch legal entity with explicit EU AI Act and GDPR positioning
- Concrete industry configurations for restaurants, dental clinics, retail, hospitality and car services
Cons
- A one-time EUR 500 setup fee lands before the first month of service
- Voice minutes and text replies past the bundle are metered separately
- Entry plan of EUR 150 a month is high for a small business testing the idea
- No self-serve signup or public API; onboarding runs through the vendor
Best for
- European SMBs in restaurants, clinics, retail or car services with high inbound call volume
- teams that want voice and text handled by the same vendor
- businesses serving customers across several languages
Not for
- small teams unwilling to pay a four-figure setup fee
- anyone wanting to self-serve without a sales conversation
Watch out: The bundled 500 voice minutes go quickly on inbound calls; overage at EUR 0.28 a minute is where the bill actually grows.
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