Helpjuice
Verified Oct 15, 2026 ActiveEstablished knowledge-base platform with AI-assisted article writing, translation into 50+ languages, and a Q&A chatbot.
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $249/mo
- Billing
- Monthly
Knowledge Base tier starts at $249/month for 30 users without the AI suite; AI-Knowledge Base tiers start at $449/month.
Use tool ↗About Helpjuice
Helpjuice is knowledge-base software for internal documentation, customer self-service, or both, built by a US company founded in 2011. Search handles typos and rewording, an AI assistant helps draft and update articles, and a built-in chatbot named Swifty answers questions conversationally from the knowledge base instead of just returning search results. Analytics track which articles get used and which get skipped, themes can be customized without a developer, and content can be machine-translated across more than 50 languages. It carries SOC2 and GDPR compliance along with SSO and access controls, aimed at teams that need documentation good enough to reduce support tickets and speed up onboarding rather than a lightweight wiki.
- Platforms
- Web
- API
- Not confirmed
- Last verified
- Oct 15, 2026
Verified sources
- Describes AI search, article assistance, the Swifty chatbot, and compliance featureshelpjuice.com ↗
- Pricing page lists three tiers at $249/$449/$799 per monthhelpjuice.com ↗
Is Helpjuice legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- May 11, 2011 (15 years ago)Registry record (RDAP), registrar Name.com, Inc., looked up Sep 6, 2026
- TLS certificate
- Issued by Sectigo Limited, valid until Feb 13, 2027Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- On the market since
- 2011The vendor's own material, read by us
- Operated by
- Helpjuice, Inc., United StatesOur research, card verified Sep 1, 2026
Pros & cons of Helpjuice
A mature, enterprise-ready knowledge-base tool with a long track record, which matters if you need SOC2/GDPR compliance and SSO out of the box. The catch is it's priced per-tier rather than per-seat and starts at $249 a month, well above lightweight wiki tools for small teams.
Pros
- AI-assisted article drafting and updating
- Search tolerates typos and rewording
- Machine translation across 50+ languages
- SOC2, GDPR, and SSO support for enterprise buyers
Cons
- Entry tier starts at $249/month regardless of team size
- Full AI suite requires stepping up to the $449/month tier
- No public API confirmed on the marketing site
Best for
- Companies needing SOC2/GDPR-compliant internal documentation
- Support teams wanting AI-assisted article writing plus a Q&A chatbot
Not for
- Small teams or solo users who just need a simple shared wiki
- Budget-constrained teams unwilling to pay a $249/month floor
Alternatives to Helpjuice
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Also used for
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