Quo
Verified Oct 15, 2026 ActiveOpenPhone, renamed: shared business numbers, texting and an AI agent that answers after hours
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $15/seat/mo
- Billing
- Per seat, monthly
Charged per user: Starter $15 a month billed annually ($180) or $19 month-to-month, Business $23 / $33, Scale $35 / $47, after a 7-day trial. Sona AI calls run on credits — 1,000 free (about 10 calls) per plan, then credit tiers from $25 to $199 a month with per-call overage.
Use tool ↗About Quo
Quo is the current name of OpenPhone, the business phone system OpenPhone Technologies, Inc. has run since 2018. Numbers belong to the team rather than to individuals: calls route by rules, texts and voicemails land in a shared inbox, voicemail is transcribed and call analytics sit on top. The AI piece is Sona, a voice agent that picks up outside working hours and handles the call instead of dropping it into voicemail. It runs on iOS, Android, macOS, Windows and the web, integrates with Salesforce, HubSpot, Slack, Zapier and around twenty more tools, and exposes a public API. Pricing is per user: Starter is $15 a seat a month on annual billing, $19 month-to-month, with Business and Scale above it, after a seven-day trial. The company says it serves more than 90,000 businesses.
- API
- Yes
- Last verified
- Oct 15, 2026
Verified sources
- Pricing page: Starter $15/user/month billed annually at $180 or $19 monthly, Business $23/$33, Scale $35/$47; 7-day trial; Sona credits 1,000 free, tiers $25–$199 a month (15 October 2026)quo.com ↗
- Home page title 'Shared Phone System for Small Businesses (formerly OpenPhone)', Sona AI agent, Quo API and a new ChatGPT/Claude MCP connector (15 October 2026)quo.com ↗
Is Quo legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Apr 23, 1996 (30 years ago)Registry record (RDAP), registrar GoDaddy.com, LLC, looked up Sep 6, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Nov 21, 2026Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- On the market since
- 2018The vendor's own material, read by us
- Operated by
- OpenPhone Technologies, Inc., United StatesOur research, card verified Oct 15, 2026
Pros & cons of Quo
This is a mature product wearing a new name: eight years of operation, 90,000-plus businesses and apps on every platform, now rebranded from OpenPhone to Quo with an AI voice agent as the headline addition. The shared-number model genuinely fits small teams better than per-person extensions. The thing to plan for is the rename itself — documentation, integrations and half the internet still say OpenPhone, and that ambiguity will cost you time.
Pros
- Native apps on iOS, Android, macOS and Windows plus a web client
- Shared numbers with a team inbox rather than a personal extension per employee
- Sona answers out-of-hours calls instead of pushing them to voicemail
- Voicemail transcription and call analytics are included, not add-ons
- Public API and roughly twenty documented integrations including Salesforce, HubSpot, Slack and Zapier
- Eight years of operating history and a disclosed customer count
Cons
- The rename from OpenPhone leaves stale documentation, tutorials and integration listings everywhere
- Every price is per seat, so the headline figure is what one person costs, not the team
- Month-to-month billing costs about a quarter more than the advertised annual rate on every tier
Best for
- Small teams who want one business number several people can answer
- Companies losing after-hours calls to voicemail
- Sales teams that already live in HubSpot or Salesforce and want calls logged there
Not for
- Large contact centres needing workforce management and queue-level routing
- Businesses outside the countries the numbering plan covers
Watch out: Almost every third-party guide, integration listing and support answer still calls it OpenPhone — search under the old name when you need help.
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