AI agents, an agent copilot and automatic QA inside Zendesk Suite, billed per automated resolution and per agent.
United StatesAdded 2mo ago
Paidfrom $50/seat/moAPI
92trust score out of 100
Freddy AI alternatives
3 products our research names as a replacement for Freddy AI in Helpdesk & Ticketing, each with what it does differently — prices, API and status from our own checks rather than from the vendors’ own pages.
Fin
71Support agent that resolves tickets over chat, email, voice and social from your help content and connected systems, billed per outcome.
United StatesAdded 2mo ago
Paidfrom $0.99/requestAPI
96trust score out of 100
from $0.99 against $29
Freddy AI vs Fin →Ada
50Enterprise customer-service agents for voice, messaging and email, sold by sales-quoted contract
CanadaAdded 2mo ago
ContactAPI
88trust score out of 100
More in Helpdesk & Ticketing
Not named as direct replacements — the neighbours in the same part of the catalog, best-rated first.
Drag
71A shared Gmail inbox with Kanban boards and Varley, a built-in AI that drafts, triages and resolves conversations on credits.
United KingdomAdded 1mo ago
Paidfrom $12/seat/moAPI
96trust score out of 100
1
Saufter
63E-commerce helpdesk with email, chat and knowledge base plus behaviour-driven campaign suggestions.
Added 1mo ago
Paidfrom $99/mo
59trust score out of 100
1
Ravenna
66Slack-first service desk that triages IT and HR tickets and answers routine requests with AI agents
United StatesAdded 1mo ago
Contact
78trust score out of 100
1
Intercom
79Customer service helpdesk built around Fin, an AI agent billed per resolved conversation
United StatesAdded 2mo ago
Paidfrom $29/seat/moAPI
96trust score out of 100
1
Answers support tickets from your own historical ticket data
United StatesAdded 2mo ago
Paidfrom $99/moAPI
86trust score out of 100
Shared-inbox helpdesk with knowledge base, live chat and an AI agent billed per resolution.
United StatesAdded 1mo ago
Freemiumfrom $25/seat/moAPI
98trust score out of 100
1
Unthread
71Turns Slack and Teams messages into tracked tickets and answers the repeat ones from your own docs.
Added 1mo ago
Paidfrom $50/seat/moAPI
72trust score out of 100
1
Free Chrome extension that drafts support replies inside Zendesk, Intercom, Gorgias or Gmail
PolandAdded 1mo ago
Free
94trust score out of 100
1
Chatolia
64No-code chatbot builder trained on your own content, now closed to new sign-ups and winding down.
Added 1mo ago
Paid
73trust score out of 100
1
Cinquo
64Google review tracker for local businesses, renamed from LocalBoss in January 2026.
SpainAdded 1mo ago
Freemium
75trust score out of 100
1
Collony
68Moderation bot that screens Telegram and Discord messages for spam and scams in real time.
LithuaniaAdded 1mo ago
Paidfrom $19/mo
75trust score out of 100
Revfer
68Drafts review replies and social posts for small businesses in their own voice.
United StatesAdded 1mo ago
Freemiumfrom $19/mo
89trust score out of 100
1
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