AI Tools for Live Chat

A one-line AI chat widget that answers visitor questions and turns them into leads.

Best for: Small business sites wanting a free always-on chat widget

E-commerce helpdesk with email, chat and knowledge base plus behaviour-driven campaign suggestions.

Best for: Small e-commerce teams on Shopify, WooCommerce, Magento or BigCommerce

Open-source live chat and chatbot platform for customer service, run in their cloud or self-hosted

Best for: Teams required to keep chat data on their own servers

AI support agent trained on your site content, paired with shared live-chat and email inboxes for small teams.

Best for: Small teams replacing a shared inbox with something that auto-answers routine questions

Customer service helpdesk built around Fin, an AI agent billed per resolved conversation

Best for: Mid-market and enterprise teams automating a large share of tier-1 support

Customer communication suite whose knowledge base feeds self-service articles and the AI agent answering in live chat.

Best for: Small and mid-sized teams consolidating chat, inbox and help centre

Support agent that resolves tickets over chat, email, voice and social from your help content and connected systems, billed per outcome.

Best for: Support teams with a large, well-maintained help centre where deflection can reach the levels the per-outcome price assumes

A lightweight live-chat widget you answer from Gmail or your phone, with an optional pay-per-conversation AI assistant.

Best for: Agencies running the same chat widget across many client sites

Tidio's support agent that answers from your own help content inside live chat, priced per conversation

Best for: Small e-commerce teams on Shopify or WooCommerce already using Tidio chat