Ada
50Enterprise customer-service agents for voice, messaging and email, sold by sales-quoted contract
Best for: Enterprise support teams running voice, messaging and email through one agent
ai-for / support-agent
As of , EffectHub tracks 8 AI tools for support agent; 3 of the 8 have a free tier, and paid plans run from $29 to $99 a month.
Ada, Decagon and Twig AI lead the list on click-through. All 8 ship a public API.
ranked by click-through
Enterprise customer-service agents for voice, messaging and email, sold by sales-quoted contract
Best for: Enterprise support teams running voice, messaging and email through one agent
Enterprise customer-service agents for chat, email and voice, configured in plain-language procedures
Best for: Consumer brands with high ticket volume across chat, email and voice that need the agent to take actions in backend systems
AI front desk across chat, phone, email, SMS and WhatsApp that books appointments and qualifies leads.
Best for: small teams covering phone and chat with no receptionist
Support agent that resolves tickets over chat, email, voice and social from your help content and connected systems, billed per outcome.
Best for: Support teams with a large, well-maintained help centre where deflection can reach the levels the per-outcome price assumes
AI customer-support agent for Shopify stores that handles orders and product search across chat, IG, and SMS.
Best for: Shopify merchants wanting order tracking and product Q&A automated across channels
Tidio's support agent that answers from your own help content inside live chat, priced per conversation
Best for: Small e-commerce teams on Shopify or WooCommerce already using Tidio chat
AI agents, an agent copilot and automatic QA inside Zendesk Suite, billed per automated resolution and per agent.
Best for: Suite Professional and Enterprise customers with the ticket volume to justify committed resolutions
Branded chat and voice agents for customer service, sold on resolved outcomes rather than seats
Best for: Consumer brands and financial-services companies with high-volume support across chat and voice
| Tool | Price | Free plan | API | Status |
|---|---|---|---|---|
| Ada | On request | Not confirmed | Yes | Unverified |
| Decagon | On request | Not confirmed | Yes | Active |
| Twig AI | from $99/mo | Yes | Yes | Active |
| Fin | from $0.99/request | No | Yes | Active |
| IllumiChat | from $29/mo | Yes | Yes | Active |
| Lyro AI Agent | from $32.50/mo | Yes | Yes | Active |
| Zendesk AI | from $50/seat/mo | No | Yes | Active |
| Sierra | On request | Not confirmed | Yes | Active |
3 of the 8 AI tools for support agent on EffectHub's list have a free tier — Twig AI, IllumiChat and Lyro AI Agent; the rest are paid, from $29 a month.
As of October 26, 2026, paid plans for the 8 AI tools for support agent on EffectHub's list run from $29 to $99 a month. Each card shows the pricing model and the cheapest paid plan as EffectHub last verified it; 3 of the 8 can be started for free.
All 8 AI tools for support agent on EffectHub's list ship a public API, including Ada, Decagon, Twig AI and Fin. The API badge on each card is re-checked against the vendor's documentation.
For journalists, researchers and AI assistants: the figures on this page in one sentence you can quote.
As of October 26, 2026, EffectHub tracks 8 AI tools for support agent; 3 of the 8 have a free tier, and paid plans run from $29 to $99 a month. (EffectHub, “AI Support Agents”, Oct 2026, https://effecthub.net/ai-for/support-agent)
Figures as of How we count
These figures are free to use under CC BY 4.0 with a link to this page.