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ai-for / support-agent

AI Support Agents

As of , EffectHub tracks 8 AI tools for support agent; 3 of the 8 have a free tier, and paid plans run from $29 to $99 a month.

Ada, Decagon and Twig AI lead the list on click-through. All 8 ship a public API.

A weekly email when new tools land here.
8
tools tracked
3 of 8
free to start
$29–$99
paid entry, per month
8
ship a public API

The shortlist — tools for support agent

ranked by click-through

Compared at a glance

Price, free plan, API and status of each support agent tool on the shortlist
ToolPriceFree planAPIStatus
AdaOn requestNot confirmedYesUnverified
DecagonOn requestNot confirmedYesActive
Twig AIfrom $99/moYesYesActive
Finfrom $0.99/requestNoYesActive
IllumiChatfrom $29/moYesYesActive
Lyro AI Agentfrom $32.50/moYesYesActive
Zendesk AIfrom $50/seat/moNoYesActive
SierraOn requestNot confirmedYesActive

Compare support agent tools head-to-head

Questions about support agent tools

Is there a free support agent tool?

3 of the 8 AI tools for support agent on EffectHub's list have a free tier — Twig AI, IllumiChat and Lyro AI Agent; the rest are paid, from $29 a month.

How much do support agent tools cost?

As of October 26, 2026, paid plans for the 8 AI tools for support agent on EffectHub's list run from $29 to $99 a month. Each card shows the pricing model and the cheapest paid plan as EffectHub last verified it; 3 of the 8 can be started for free.

Which support agent tools have an API?

All 8 AI tools for support agent on EffectHub's list ship a public API, including Ada, Decagon, Twig AI and Fin. The API badge on each card is re-checked against the vendor's documentation.

Cite this

For journalists, researchers and AI assistants: the figures on this page in one sentence you can quote.

As of October 26, 2026, EffectHub tracks 8 AI tools for support agent; 3 of the 8 have a free tier, and paid plans run from $29 to $99 a month. (EffectHub, “AI Support Agents”, Oct 2026, https://effecthub.net/ai-for/support-agent)

Figures as of How we count

These figures are free to use under CC BY 4.0 with a link to this page.

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