Chatisto
Verified Oct 15, 2026 ActiveAI support agent trained on your site content, paired with shared live-chat and email inboxes for small teams.
Listed on EffectHub ·
Pricing
- Pricing model
- Freemium
- Paid options from
- $29/mo
- Billing
- Monthly
Free plan: 100 AI responses a month, one team member and limited API access. Starter is $29/month ($290/year, about $24.17/month annually) for 3,000 responses and up to five teammates; Pro is $90/month ($900/year) for 18,000 responses and up to 15. Enterprise is quote-only.
Use tool ↗About Chatisto
Chatisto pairs an AI agent, trained on your website and documentation, with a shared inbox for live chat and email, so routine questions get automated answers and anything the AI cannot handle passes to a human teammate. It is positioned as a lighter alternative to Intercom or Zendesk for small teams rather than an enterprise helpdesk, and it connects to WordPress, Shopify, HubSpot and Slack. The free tier gives 100 AI responses a month for one person; Starter is $29 a month for 3,000 responses and up to five teammates, with no per-seat fee, and paid plans add full API access. The company behind it is Samko Labs s.r.o. of Košice, Slovakia.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 15, 2026
Verified sources
- Pricing page lists Free with 100 AI responses and 1 member, Starter at $29/mo or $290/year with 3,000 responses and up to 5 members, Pro at $90/mo or $900/year with 18,000 and up to 15, Enterprise custom; API access is limited on Free and full on paid plans (15 October 2026)chatisto.com ↗
- Terms of service name samko labs, s. r. o., Trnková 451/12, 040 14 Košice, company ID 53928881, governed by Slovak law (15 October 2026)chatisto.com ↗
Is Chatisto legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Sep 9, 2017 (9 years ago)Registry record (RDAP), registrar Cloudflare, Inc., looked up Sep 6, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Dec 16, 2026Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- Operated by
- Samko Labs s.r.o., SlovakiaOur research, card verified Oct 15, 2026
Pros & cons of Chatisto
Chatisto's pitch is explicitly about avoiding Intercom/Zendesk-style complexity and per-seat pricing, a real pain point for small teams. The tradeoff is a smaller integration list and less enterprise-grade routing and reporting than the platforms it's positioned against, so it fits teams that have outgrown a plain inbox but aren't ready for a full helpdesk.
Pros
- Free tier with 100 AI responses a month to test before paying
- No per-seat fee on the $29/month plan for up to five teammates
- Combines AI auto-answers with human handoff in one shared inbox
Cons
- Integration list is limited to a handful of platforms (WordPress, Shopify, HubSpot, Slack)
- The free tier was cut to 100 AI responses a month, enough for a test but not for a live site
Best for
- Small teams replacing a shared inbox with something that auto-answers routine questions
- Startups that find Intercom or Zendesk pricing too high for their team size
- Teams wanting no per-seat fees on the entry paid plan
Not for
- Enterprises needing deep helpdesk workflow and reporting features
- Teams needing more than the WordPress, Shopify, HubSpot and Slack integrations offered
Alternatives to Chatisto
Chatisto head-to-head
Side-by-side fact sheets against the competitors our research or their makers name — pricing, platforms, API and both verdicts on one page.
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