Fin
71Support agent that resolves tickets over chat, email, voice and social from your help content and connected systems, billed per outcome.
United StatesAdded 2mo ago
Paidfrom $0.99/requestAPI
96trust score out of 100
Zendesk AI alternatives
3 products our research names as a replacement for Zendesk AI in Helpdesk & Ticketing, each with what it does differently — prices, API and status from our own checks rather than from the vendors’ own pages.
Freshworks' AI layer for support and IT desks: self-service agents, an agent-side copilot and conversation insights, sold as add-ons.
United StatesAdded 2mo ago
Paidfrom $29/seat/moAPI
92trust score out of 100
1
from $29 against $50
Zendesk AI vs Freddy AI →Ada
50Enterprise customer-service agents for voice, messaging and email, sold by sales-quoted contract
CanadaAdded 2mo ago
ContactAPI
88trust score out of 100
More in Helpdesk & Ticketing
Not named as direct replacements — the neighbours in the same part of the catalog, best-rated first.
Drag
71A shared Gmail inbox with Kanban boards and Varley, a built-in AI that drafts, triages and resolves conversations on credits.
United KingdomAdded 1mo ago
Paidfrom $12/seat/moAPI
96trust score out of 100
1
Saufter
63E-commerce helpdesk with email, chat and knowledge base plus behaviour-driven campaign suggestions.
Added 1mo ago
Paidfrom $99/mo
59trust score out of 100
1
Ravenna
66Slack-first service desk that triages IT and HR tickets and answers routine requests with AI agents
United StatesAdded 1mo ago
Contact
78trust score out of 100
1
Intercom
79Customer service helpdesk built around Fin, an AI agent billed per resolved conversation
United StatesAdded 2mo ago
Paidfrom $29/seat/moAPI
96trust score out of 100
1
Answers support tickets from your own historical ticket data
United StatesAdded 2mo ago
Paidfrom $99/moAPI
86trust score out of 100
Shared-inbox helpdesk with knowledge base, live chat and an AI agent billed per resolution.
United StatesAdded 1mo ago
Freemiumfrom $25/seat/moAPI
98trust score out of 100
1
Unthread
71Turns Slack and Teams messages into tracked tickets and answers the repeat ones from your own docs.
Added 1mo ago
Paidfrom $50/seat/moAPI
72trust score out of 100
1
Free Chrome extension that drafts support replies inside Zendesk, Intercom, Gorgias or Gmail
PolandAdded 1mo ago
Free
94trust score out of 100
1
Chatolia
64No-code chatbot builder trained on your own content, now closed to new sign-ups and winding down.
Added 1mo ago
Paid
73trust score out of 100
1
Cinquo
64Google review tracker for local businesses, renamed from LocalBoss in January 2026.
SpainAdded 1mo ago
Freemium
75trust score out of 100
1
Collony
68Moderation bot that screens Telegram and Discord messages for spam and scams in real time.
LithuaniaAdded 1mo ago
Paidfrom $19/mo
75trust score out of 100
Revfer
68Drafts review replies and social posts for small businesses in their own voice.
United StatesAdded 1mo ago
Freemiumfrom $19/mo
89trust score out of 100
1
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