Deacon
Verified Oct 15, 2026 ActiveEmbeddable AI support widget that answers from your own content and escalates to a human when needed.
Listed on EffectHub ·
Pricing
- Pricing model
- Freemium
- Paid options from
- $40/mo
- Billing
- Monthly
Free plan: 50 answers a month and about 67 pages (1 MB) of content, no card. Starter is $40 a month billed yearly ($480) or $50 month-to-month for 1,000 answers and 3 seats; Growth $120 a month billed yearly ($1,440) or $150 monthly for 4,000 answers and 10 seats. Hitting the limit pauses answers rather than charging overage.
Use tool ↗About Deacon
Deacon is an AI support agent added to a website or product with one script, or installed through site-builder integrations such as WordPress, Shopify, Wix and Squarespace. It answers visitors only from content you give it (crawled web pages, uploaded files, pasted text and answers you write) and says it does not know rather than guessing, with a handoff to a human in the dashboard. Beyond answering questions it can guide new users and shows the team which questions keep coming up. Every plan has every feature; plans differ only by answers, content size and seats, and nothing is charged past the plan. It is operated by HeyDeacon Limited, registered in England.
- Platforms
- Web
- API
- Not confirmed
- Last verified
- Oct 15, 2026
Verified sources
- Pricing page: Free $0 (50 answers a month, about 67 pages); Starter $40 a month billed $480 yearly or $50 billed monthly (1,000 answers); Growth $120 yearly-rate or $150 monthly (4,000 answers); nothing charged past the plan (15 October 2026)heydeacon.com ↗
- Terms of use (last updated 15 July 2026): Deacon is operated by HeyDeacon Limited, a company registered in England, under the law of England and Wales (15 October 2026)heydeacon.com ↗
Is Deacon legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Jul 6, 2026Registry record (RDAP), registrar NameCheap, Inc., looked up Sep 6, 2026
- TLS certificate
- Issued by Let's Encrypt, valid until Dec 20, 2026Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- Operated by
- HeyDeacon Limited, United KingdomOur research, card verified Oct 15, 2026
Pros & cons of Deacon
Deacon's answers-only-from-your-content approach and human handoff address the common complaint about support bots inventing answers, and the no-overage pricing means costs are predictable even at the limit. It is a young, small UK company, so confirm data handling and uptime directly before committing to an annual plan, and note that the $40 headline is the yearly rate.
Pros
- Restricts answers to crawled content and uploaded files rather than the open internet
- Includes proactive onboarding guidance, not just reactive Q&A
- No-overage pricing means the bill is predictable even past the plan limit
- Free tier requires no credit card to start
Cons
- Small, young UK company with little public track record
- Free tier's 50-answer monthly cap is low for any product with real traffic
- The $40 headline needs yearly billing; month-to-month Starter is $50
Best for
- Products wanting a support widget that won't answer from outside the crawled content
- Teams wanting proactive onboarding guidance bundled with support, not just reactive Q&A
Not for
- Teams needing omnichannel support (phone, email ticketing) rather than an embedded widget
- Products with heavy support traffic that would outgrow 4,000 answers a month on Growth
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Deacon head-to-head
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