Jotform AI Agents
Verified Oct 16, 2026 ActiveSupport agents built on your Jotform forms, deployable to chat, phone, SMS, WhatsApp and kiosks.
Listed on EffectHub ·
Pricing
- Pricing model
- Freemium
- Paid options from
- $39/mo
- Billing
- Monthly
Bundled into Jotform plans and metered by AI conversations per month: Starter free with 100, Bronze $39/month with 1,000, Silver $49 with 2,500, Gold $129 with 10,000, Enterprise unlimited. Annual billing lowers the effective rate, taking Bronze to about $34.
Use tool ↗About Jotform AI Agents
Jotform AI Agents extends Jotform's form builder into conversational support: an agent answers questions, walks a customer through filling a form, and can call external APIs mid-conversation. The same agent deploys as a website chatbot, a phone or voice agent, over SMS, WhatsApp, Messenger and Instagram, inside Gmail, or on a kiosk, with embeds for WordPress, Shopify, Salesforce and Canva. Metering is by AI conversation per month, folded into Jotform's existing plan ladder rather than sold separately. Jotform Inc. is a bootstrapped San Francisco company founded in 2006 and reports more than 40 million users.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 16, 2026
Verified sources
- Agents answer questions, guide form filling, and can send API requests; deployable as chatbot, phone agent, voice agent, SMS, WhatsApp, Messenger, Instagram, Gmail, kiosk and platform embedsjotform.com ↗
- AI conversation limits by plan: Starter 100 free, Bronze $39/mo 1,000, Silver $49 2,500, Gold $129 10,000, Enterprise unlimitedjotform.com ↗
- Jotform Inc., San Francisco, founded 2006 by Aytekin Tank, over 40 million usersjotform.com ↗
Is Jotform AI Agents legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Nov 9, 2005 (20 years ago)Registry record (RDAP), registrar Tucows Domains Inc., looked up Sep 6, 2026
- TLS certificate
- Issued by Sectigo Limited, valid until Feb 20, 2027Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- Operated by
- Jotform Inc., United StatesOur research, card verified Aug 23, 2026
Pros & cons of Jotform AI Agents
If your intake already runs on Jotform, an agent that knows those forms and can fill them alongside the customer is a short hop rather than a new integration project, and the channel list is wider than most support bots offer. It only pays off inside that ecosystem: conversation quotas are shared with your form plan, and the value drops sharply if your data lives elsewhere.
Pros
- One agent deployed across chat, phone, SMS, WhatsApp, Instagram and kiosks
- Agents can call external APIs during a conversation
- Free Starter tier includes 100 AI conversations a month
- Backed by an established bootstrapped company with a long track record
Cons
- Conversation quotas are shared with the wider Jotform plan
- Real value depends on already using Jotform forms
- The jump from 2,500 to 10,000 conversations costs $129/month
Best for
- Existing Jotform customers adding a support layer
- Guided form filling and intake triage
- Teams that need phone, SMS and WhatsApp from one agent
Not for
- Companies with no Jotform footprint
- High-volume support where 10,000 conversations a month is not enough
Watch out: AI conversations count against your Jotform plan, so a busy agent can push you into a tier you did not budget for.
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