Chattitude vs Lyro AI Agent

Chattitude

A conventional support-and-sales bot with the useful additions of live-agent handoff and write-back tasks into your helpdesk or CRM, plus a private-label route for agencies. The pricing is the thing to model first: 100 conversations on the $99 tier is a small allowance for any public-facing site, and everything past it is $0.75 a conversation.

Pros

• +Escalation to a live-chat seat is included, not a separate product
• +Integrated tasks write into CRM and helpdesk systems rather than only replying
• +90+ languages and a template library for agent instructions
• +Overage rates are published per tier instead of hidden

Cons

• −Starter allows only 100 conversations a month and one agent
• −Storage caps at 250-500MB across all tiers, which limits knowledge-base size
• −No developer API is documented — configuration happens in the console

Lyro AI Agent

For a small store already on Tidio's chat widget, Lyro is the cheapest way to get a bot that answers from existing help content and escalates cleanly, and the 50 free conversations let you measure its hit rate before paying. Costs scale per conversation rather than per seat, which is fine at low volume and gets awkward fast for a busy shop, and the headline prices are annual-billing figures.

Pros

• +50 free Lyro conversations on every account, so the agent can be tested without a plan change
• +Answers only from supplied content and escalates to humans, learning from their replies
• +Smart Actions for order status, lead qualification and routing, plus product recommendations
• +Public REST and analytics APIs, webhooks and a widget SDK
• +Connects to Zendesk, Intercom and Salesforce, not only Tidio's own inbox

Cons

• −Per-conversation pricing: Lyro standalone starts at $32.50 a month for just 50 conversations
• −Headline prices are annual-billing equivalents; monthly rates were not rendered on the pricing page
• −Lyro Connect for external helpdesks needs the Plus ($300+) or Premium plan
• −The vendor's 75% resolution-rate figure is a self-reported average with no stated method

Is Chattitude cheaper than Lyro AI Agent?

On published entry prices, Lyro AI Agent starts lower — $32.50/mo against $99/mo for Chattitude. Entry price is the lowest paid plan as we last verified it; what each plan includes differs.

Does Chattitude or Lyro AI Agent have a free tier?

Lyro AI Agent has a free tier; Chattitude has paid plans only.

Which has a public API, Chattitude or Lyro AI Agent?

Lyro AI Agent ships a public API, as of our last verification. A public API for Chattitude is not confirmed by us — check its developer docs before you plan an integration.