Jotform AI Agents vs Lyro AI Agent

Jotform AI Agents

If your intake already runs on Jotform, an agent that knows those forms and can fill them alongside the customer is a short hop rather than a new integration project, and the channel list is wider than most support bots offer. It only pays off inside that ecosystem: conversation quotas are shared with your form plan, and the value drops sharply if your data lives elsewhere.

Pros

• +One agent deployed across chat, phone, SMS, WhatsApp, Instagram and kiosks
• +Agents can call external APIs during a conversation
• +Free Starter tier includes 100 AI conversations a month
• +Backed by an established bootstrapped company with a long track record

Cons

• −Conversation quotas are shared with the wider Jotform plan
• −Real value depends on already using Jotform forms
• −The jump from 2,500 to 10,000 conversations costs $129/month

Lyro AI Agent

For a small store already on Tidio's chat widget, Lyro is the cheapest way to get a bot that answers from existing help content and escalates cleanly, and the 50 free conversations let you measure its hit rate before paying. Costs scale per conversation rather than per seat, which is fine at low volume and gets awkward fast for a busy shop, and the headline prices are annual-billing figures.

Pros

• +50 free Lyro conversations on every account, so the agent can be tested without a plan change
• +Answers only from supplied content and escalates to humans, learning from their replies
• +Smart Actions for order status, lead qualification and routing, plus product recommendations
• +Public REST and analytics APIs, webhooks and a widget SDK
• +Connects to Zendesk, Intercom and Salesforce, not only Tidio's own inbox

Cons

• −Per-conversation pricing: Lyro standalone starts at $32.50 a month for just 50 conversations
• −Headline prices are annual-billing equivalents; monthly rates were not rendered on the pricing page
• −Lyro Connect for external helpdesks needs the Plus ($300+) or Premium plan
• −The vendor's 75% resolution-rate figure is a self-reported average with no stated method

Is Jotform AI Agents cheaper than Lyro AI Agent?

On published entry prices, Lyro AI Agent starts lower — $32.50/mo against $39/mo for Jotform AI Agents. Entry price is the lowest paid plan as we last verified it; what each plan includes differs.

Does Jotform AI Agents or Lyro AI Agent have a free tier?

Both: Jotform AI Agents has a free tier, and Lyro AI Agent has a free tier.

Which has a public API, Jotform AI Agents or Lyro AI Agent?

Both ship a public API, so either can be built on; the fact table above shows the platforms each one runs on.