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Asyntai vs Fin

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Entry price
Asyntai from $39/mo, Fin from $0.99/request — different billing units, so no direct winner
Free plan
Only Asyntai (Fin has paid plans only)
Public API
Both have one
Higher Trust score
Fin — 96 vs 83 for Asyntai
Best fit
Asyntai: Website owners who want a support chatbot without manually writing a knowledge base first · Fin: Support teams with a large, well-maintained help centre where deflection can reach the levels the per-outcome price assumes

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

AsyntaiCrawls your site to build a knowledge base, then answers visitor questions with an AI chat widget.FinSupport agent that resolves tickets over chat, email, voice and social from your help content and connected systems, billed per outcome.

Side by side

FactAsyntaiFin
CategoryAI Support ChatbotsAI Support Chatbots
Pricing modelFreemiumPaid
Starts at$39/mo$0.99/request
Public APIYesYes
Trust score83 / 10096 / 100
PlatformsWeb, APIWeb, API, Slack app
CompanyAdvanced AI s.r.o.Intercom, Inc.
Launched—2023
Last verifiedOct 15, 2026Oct 16, 2026

What our research says

Asyntai

Automatic crawling means you are not manually feeding it FAQ documents, which lowers setup effort versus chatbots that need a curated knowledge base first. Pricing scales steeply though: the free plan stops at 50 replies a month and Starter at 800, so real volume means the Standard tier at $139 a month.

Pros

  • Automatic content crawling builds the knowledge base without manual setup
  • Free tier is a working chatbot (50 replies a month, no card), not just a demo
  • Wide CMS and messaging-platform integration list (50+ platforms plus WhatsApp, Instagram, Discord, Messenger)
  • Human handoff and real-time monitoring included

Cons

  • Pricing jumps quickly between tiers ($39 to $139 to $449 a month)
  • Free tier caps at 50 replies and 50 crawled pages, too small for larger sites
  • Image recognition and appointment booking are reserved for higher tiers

Fin

Fin is the most mature of the per-resolution support agents, with three years of production use and the tooling, simulations, regression tests, QA, that teams need before letting an agent touch refunds. The $0.99-per-outcome model is attractive when deflection is high and unattractive when the agent resolves little, and the definition of an outcome is what you negotiate over. Running it on Zendesk or Salesforce avoids Intercom's seat fees but imposes a 50-outcome monthly floor; small support teams with a few hundred tickets a month should model both before signing.

Pros

  • Pays per resolved outcome rather than per seat, with a published $0.99 rate (15 October 2026)
  • Works on Intercom and on Salesforce, Zendesk, HubSpot and Freshdesk
  • Can act through Procedures, APIs, data connectors and MCP, not only answer
  • Simulation, regression testing, QA and observability tools before and after changes go live
  • 14-day trial with unlimited outcomes and no card

Cons

  • Outcome definitions and the $9.99 qualification charge make the effective price harder to model than a seat fee
  • 50-outcome monthly minimum when used with a third-party helpdesk
  • Operator, Copilot and Voice are separate charges on top of the per-outcome rate
  • Company rebrand from Intercom to Fin in 2026 means documentation and contracts still carry both names

Which one fits

Choose Asyntai if you need

  • Website owners who want a support chatbot without manually writing a knowledge base first
  • Sites already on a supported CMS (WordPress, Shopify, Wix, etc.) wanting a quick embed
  • Businesses that also field questions over WhatsApp, Instagram or Messenger

Choose Fin if you need

  • Support teams with a large, well-maintained help centre where deflection can reach the levels the per-outcome price assumes
  • Companies already on Intercom, or on Zendesk, Salesforce, HubSpot or Freshdesk that want an agent without switching helpdesk
  • Teams that need the agent to take actions, such as refunds or account changes, through APIs and MCP

Asyntai vs Fin: the questions people ask

Is Asyntai cheaper than Fin?

They charge in different units, so there is no like-for-like answer: Asyntai starts at $39/mo, Fin at $0.99/request. Entry price is the lowest paid plan as we last verified it.

Does Asyntai or Fin have a free tier?

Asyntai has a free tier; Fin has paid plans only.

Which has a public API, Asyntai or Fin?

Both ship a public API, so either can be built on; the fact table above shows the platforms each one runs on.

More comparisons

All Fin alternatives →Browse all AI Support Chatbots →