Asyntai vs Chatbase

Asyntai

Automatic crawling means you are not manually feeding it FAQ documents, which lowers setup effort versus chatbots that need a curated knowledge base first. Pricing scales steeply though: the free plan stops at 50 replies a month and Starter at 800, so real volume means the Standard tier at $139 a month.

Pros

• +Automatic content crawling builds the knowledge base without manual setup
• +Free tier is a working chatbot (50 replies a month, no card), not just a demo
• +Wide CMS and messaging-platform integration list (50+ platforms plus WhatsApp, Instagram, Discord, Messenger)
• +Human handoff and real-time monitoring included

Cons

• −Pricing jumps quickly between tiers ($39 to $139 to $449 a month)
• −Free tier caps at 50 replies and 50 crawled pages, too small for larger sites
• −Image recognition and appointment booking are reserved for higher tiers

Chatbase

The fastest route from a folder of help docs to a working support widget, and priced accordingly once real traffic arrives. Credits are the whole story: 700 messages a month on Hobby ($40, or $32 billed yearly) is a small site's volume, and the plans that carry real traffic cost $150 and $500 a month. There is no free plan to fall back on, so budget from expected conversations, not from the feature grid.

Pros

• +Crawl-and-embed setup produces a usable widget in an afternoon with no retrieval plumbing to write
• +Actions and human handoff mean it degrades into a ticket rather than a dead end
• +Every paid plan carries a 7-day trial, and the yearly toggle takes 20% off

Cons

• −The free plan is gone, so evaluation is limited to a 7-day trial
• −API access is gated to Standard at $150/month ($120 billed yearly), several times the entry price
• −Overage at $40 per 1,000 credits is steep next to the in-plan rate on Pro
• −Each plan includes a single agent; more cost $300 per agent a year, and removing branding $1,188 a year

Is Asyntai cheaper than Chatbase?

On published entry prices, Chatbase starts lower — $32/mo against $39/mo for Asyntai. Entry price is the lowest paid plan as we last verified it; what each plan includes differs.

Does Asyntai or Chatbase have a free tier?

Asyntai has a free tier; Chatbase has paid plans only.

Which has a public API, Asyntai or Chatbase?

Both ship a public API, so either can be built on; the fact table above shows the platforms each one runs on.