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Asyntai vs Chatbase

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. Asyntai starts at $39, Chatbase at $32. Both have a free tier. Only Chatbase ships a public API.

AsyntaiCrawls your site to build a knowledge base, then answers visitor questions with an AI chat widget.ChatbaseSupport agents trained on your documents and embedded as a widget

Side by side

FactAsyntaiChatbase
CategoryAI Support ChatbotsCustom GPTs & Bot Builders
Pricing modelFreemiumFreemium
Starts at$39 month$32 month
Public APINoYes
PlatformsWebWeb, API
CompanyAsyntaiChatbase
Launched—2023
Last verifiedSep 1, 2026Sep 6, 2026

What our research says

Asyntai

Automatic crawling means you are not manually feeding it FAQ documents, which lowers setup effort versus chatbots that need a curated knowledge base first. Pricing scales steeply though: going from the free 100-reply cap to real volume at the Standard tier ($139/month for a much larger reply allowance) is a big jump for a growing site.

Pros

  • Automatic content crawling builds the knowledge base without manual setup
  • Free tier is a real working chatbot (100 replies/month), not just a demo
  • Wide CMS and messaging-platform integration list (50+ platforms plus WhatsApp, Instagram, Discord, Messenger)
  • Human handoff and real-time monitoring included

Cons

  • Pricing jumps quickly between tiers (roughly $39 to $139 to $449 a month)
  • Free tier caps at 50 crawled pages, too small for larger sites
  • Image recognition and appointment booking are reserved for higher tiers

Chatbase

The fastest route from a folder of help docs to a working support widget, and priced accordingly once real traffic arrives. Credits are the whole story: 700 messages a month at $32 is a small site's volume, and the jump to a plan that carries actual traffic is $120, then $400. Budget from expected conversations, not from the feature grid.

Pros

  • Crawl-and-embed setup produces a usable widget in an afternoon with no retrieval plumbing to write
  • Actions and human handoff mean it degrades into a ticket rather than a dead end
  • A real free tier exists for evaluation, and every paid plan carries a 7-day trial

Cons

  • API access is gated to Standard at $120/month, four times the entry price
  • Overage at $40 per 1,000 credits is steep next to the in-plan rate on Pro
  • Removing vendor branding costs $1,188/year, more than the entire Hobby plan
  • Free-tier agents are deleted after 14 days of inactivity, so an abandoned evaluation disappears

Which one fits

Choose Asyntai if you need

  • Website owners who want a support chatbot without manually writing a knowledge base first
  • Sites already on a supported CMS (WordPress, Shopify, Wix, etc.) wanting a quick embed
  • Businesses that also field questions over WhatsApp, Instagram or Messenger

Choose Chatbase if you need

  • SaaS and ecommerce teams deflecting repeat questions from existing documentation
  • Solo founders who need a support presence before they can hire one
  • Agencies standing up a branded bot per client, provided each client funds its own agent slot

More comparisons

Browse all AI Support Chatbots →