Askli vs Fin

Askli

A sensible mid-market pick when you need one bot answering on WhatsApp and your website from the same knowledge base. The free tier is a demo that quietly deletes your work if you step away for two weeks.

Pros

• +Unusually broad channel coverage including WhatsApp, Telegram and Messenger
• +Auto-sync removes manual retraining when source documents change
• +Function calling can hit your own API endpoints during a conversation
• +Shared inbox with human handoff is part of the product, not an add-on

Cons

• −The $49 to $99 step mostly buys credits rather than new capability
• −Free plan is restricted to a small model and 200 messages a month
• −Free agents and datastores are deleted after 14 days of inactivity
• −The Chaindesk-to-Askli rebrand left domain, docs and third-party listings inconsistent

Fin

Fin is the most mature of the per-resolution support agents, with three years of production use and the tooling, simulations, regression tests, QA, that teams need before letting an agent touch refunds. The $0.99-per-outcome model is attractive when deflection is high and unattractive when the agent resolves little, and the definition of an outcome is what you negotiate over. Running it on Zendesk or Salesforce avoids Intercom's seat fees but imposes a 50-outcome monthly floor; small support teams with a few hundred tickets a month should model both before signing.

Pros

• +Pays per resolved outcome rather than per seat, with a published $0.99 rate (15 October 2026)
• +Works on Intercom and on Salesforce, Zendesk, HubSpot and Freshdesk
• +Can act through Procedures, APIs, data connectors and MCP, not only answer
• +Simulation, regression testing, QA and observability tools before and after changes go live
• +14-day trial with unlimited outcomes and no card

Cons

• −Outcome definitions and the $9.99 qualification charge make the effective price harder to model than a seat fee
• −50-outcome monthly minimum when used with a third-party helpdesk
• −Operator, Copilot and Voice are separate charges on top of the per-outcome rate
• −Company rebrand from Intercom to Fin in 2026 means documentation and contracts still carry both names

Is Askli cheaper than Fin?

They charge in different units, so there is no like-for-like answer: Askli starts at $49/mo, Fin at $0.99/request. Entry price is the lowest paid plan as we last verified it.

Does Askli or Fin have a free tier?

Askli has a free tier; Fin has paid plans only.

Which has a public API, Askli or Fin?

Both ship a public API, so either can be built on; the fact table above shows the platforms each one runs on.