HubSpot Breeze
Verified Oct 16, 2026 ActiveAI assistant and agents built into HubSpot's CRM for support, prospecting, content and data, metered in HubSpot Credits
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
Breeze is not sold separately: it rides on a HubSpot subscription, with Agent Hub in every Starter, Professional and Enterprise edition. Agents consume HubSpot Credits: 500 (Starter), 3,000 (Professional) or 5,000 (Enterprise) a month per Marketing, Sales, Service, Content or Revenue hub, and 500, 5,000 or 10,000 for Data Hub or the Customer Platform; extra packs are $10 per 1,000 credits a month or $0.01 per credit pay-as-you-go, reset monthly with no rollover. Customer Agent costs 50 credits per resolved text conversation (50 per minute of voice in beta), Data Agent 10 per response, Prospecting Agent 100 per lead recommendation, Content Agent 1,000 per piece. Hub subscription prices are rendered by script and were not captured today.
Use tool ↗About HubSpot Breeze
Breeze is the AI layer inside HubSpot's customer platform rather than a separate product: Breeze Assistant answers and drafts wherever a user is working, and an Agent Hub, included in every Starter, Professional and Enterprise edition, carries a Customer Agent that resolves support conversations across chat, email, forms and calling, a Prospecting Agent that watches buying signals and sends outreach, a Content Agent for blog, social and landing pages in brand voice, a Data Agent that answers questions over CRM records, calls and documents, and an Agent Builder for custom agents. Everything the agents do is metered in HubSpot Credits: each hub includes 500 to 10,000 a month by tier, extra capacity is $10 per 1,000 credits or one cent each pay-as-you-go, and a resolved Customer Agent conversation costs 50 credits. It only makes sense for teams whose records already live in HubSpot.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 16, 2026
Verified sources
- AI product page: Breeze Assistant plus Agent Hub with Content, Prospecting, Customer and Data Agents, Agent Builder and further agents; Agent Hub included in all Starter, Professional and Enterprise editions; agents run on HubSpot Credits bought in packs or pay-as-you-go (15 October 2026)hubspot.com ↗
- Product and services catalog: included credits 500/3,000/5,000 per hub tier (500/5,000/10,000 for Data Hub and Customer Platform), pay-as-you-go $0.010 per credit, $10 per extra 1,000-credit pack a month, no rollover; Customer agent 50 credits per resolved conversation, Data agent 10, Prospecting agent 100, Content agent 1,000; copyright HubSpot, Inc. (15 October 2026)legal.hubspot.com ↗
- Marketing pricing page explains HubSpot Credits with spend controls and action-level limits and cites the Customer Agent resolving 65 percent-plus of conversations automatically (15 October 2026)hubspot.com ↗
Is HubSpot Breeze legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Feb 6, 2005 (21 years ago)Registry record (RDAP), registrar MarkMonitor Inc., looked up Sep 6, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Jan 4, 2027Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- Operated by
- HubSpot, Inc., United StatesOur research, card verified Oct 15, 2026
Pros & cons of HubSpot Breeze
Breeze is the right answer to exactly one question: you already run HubSpot and want AI acting on those records without an integration project. Inside that boundary the agents are practical, the Customer Agent especially, and the credit meter makes the cost visible per action. Outside it there is nothing to buy; and the meter cuts both ways, since a busy support queue or a content agent at 1,000 credits a piece burns through the included allowance quickly.
Pros
- Agent Hub ships in every paid edition, with the assistant surfacing wherever the user works
- Per-action credit metering with spend controls and a usage dashboard
- Customer Agent spans chat, email, forms and calling and escalates to humans
- Agent Builder lets teams compose custom agents on their own CRM data
Cons
- Not sold separately; value is zero without a HubSpot subscription
- Included credits (500 on Starter) are thin against 50 credits per resolved conversation or 1,000 per content piece
- Credits reset monthly with no rollover, and several agents are still in beta
- Hub tier prices are only visible in the browser, so total cost takes some assembly
Best for
- HubSpot customers on Service Hub who want a support agent trained on their own knowledge base
- Sales teams already prospecting out of HubSpot that want signal-driven outreach
- Marketing teams generating on-brand content from CRM context inside the same tool
Not for
- Anyone not on HubSpot, since Breeze cannot be bought standalone
- Teams that want a flat AI price rather than per-action credits
Watch out: The Content Agent costs 1,000 credits per piece and the Customer Agent 50 per resolution: on a Starter hub's 500 included credits that is half a blog post or ten tickets before the $10-per-1,000 packs kick in.
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