DocsBot
Verified Oct 16, 2026 ActiveTrains a support chatbot on your docs and help center, then embeds it on the site or in Slack
Listed on EffectHub ·
Pricing
- Pricing model
- Freemium
- Paid options from
- $49/mo
- Billing
- Monthly
Free gives one bot, 50 source pages, 100 AI credits a month and a single seat. Personal is $49 a month, Standard $149 and Business $499; annual billing gives two months free and all plans carry a 14-day money-back guarantee. Extra credits cost $49 a month per 5,000 and extra bots $19 a month each.
Use tool ↗About DocsBot
DocsBot indexes what a company has already written — website pages, PDFs, Notion, Confluence, Zendesk, GitHub, Slack and roughly 38 source types in total — and turns it into a chatbot that answers from that material. Bots embed on a site, sit in Slack, Teams or Discord, or reach thousands of apps through Zapier and Make. Beyond answering they can call APIs and webhooks or act through MCP, and a text bot can be switched to voice. The vendor is UglyRobot, LLC, a Delaware company trading as DocsBot AI; it holds SOC 2 Type II and offers PII redaction. Usage is metered in AI credits that cost more per message on larger models.
- API
- Yes
- Last verified
- Oct 16, 2026
Verified sources
- Pricing page: Free $0 with 1 bot, 50 source pages and 100 AI credits; Personal $49 a month, Standard $149, Business $499; extra 5k credits $49 a month, extra bot $19; 14-day money-back guarantee (15 October 2026)docsbot.ai ↗
- Home page: imports from 37+ sources, embeds on a site or connects via Zapier, Make or the API, with MCP, webhooks and API actions (15 October 2026)docsbot.ai ↗
Is DocsBot legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Feb 24, 2023 (3 years ago)Registry record (RDAP), registrar NameCheap, Inc., looked up Sep 16, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Nov 27, 2026Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- Operated by
- UglyRobot, LLC (DocsBot AI), United StatesOur research, card verified Oct 15, 2026
Pros & cons of DocsBot
DocsBot's strength is intake breadth — 38 source types means most companies can point it at what they already have instead of writing a knowledge base first. AI Actions and MCP push it past answering into doing things, which is where support deflection actually saves money. The credit model multiplies cost by model size, so the $49 entry plan is a floor rather than a forecast.
Pros
- About 38 source connectors, from websites and PDFs to Zendesk, GitHub and Confluence
- AI Actions call APIs, webhooks and MCP tools rather than only answering questions
- Deploys to a website widget, Slack, Teams, Discord and 7,000+ apps via Zapier and Make
- SOC 2 Type II, GDPR handling and PII redaction
- Free tier is a standing plan with one bot rather than a time-limited trial
Cons
- Credits cost 1x to 20x per message depending on model, so cost scales with quality
- The $49 entry plan is expensive next to single-bot competitors
- Add-ons stack quickly — $49 per extra 5,000 credits and $19 per extra bot
Best for
- Support teams with existing documentation they want to make answerable
- Internal knowledge lookup across Notion, Confluence and Slack
- Companies that need the bot to take an action, not just reply
Not for
- Teams with no written documentation to index
- Buyers who need predictable flat pricing regardless of model choice
Watch out: The per-message credit multiplier means switching a bot to a larger model can multiply your bill by up to twenty without changing traffic at all.
Alternatives to DocsBot
DocsBot head-to-head
Side-by-side fact sheets against the competitors our research or their makers name — pricing, platforms, API and both verdicts on one page.
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