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Chatbase vs SiteSpeakAI

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. Chatbase starts at $32, SiteSpeakAI at $29. Both have a free tier. Both ship a public API.

Side by side

FactChatbaseSiteSpeakAI
CategoryCustom GPTs & Bot BuildersAI Support Chatbots
Pricing modelFreemiumFreemium
Starts at$32 month$29 month
Public APIYesYes
PlatformsWeb, APIWeb, API
CompanyChatbase
Launched2023
Last verifiedSep 6, 2026Sep 6, 2026

What our research says

Chatbase

The fastest route from a folder of help docs to a working support widget, and priced accordingly once real traffic arrives. Credits are the whole story: 700 messages a month at $32 is a small site's volume, and the jump to a plan that carries actual traffic is $120, then $400. Budget from expected conversations, not from the feature grid.

Pros

  • Crawl-and-embed setup produces a usable widget in an afternoon with no retrieval plumbing to write
  • Actions and human handoff mean it degrades into a ticket rather than a dead end
  • A real free tier exists for evaluation, and every paid plan carries a 7-day trial

Cons

  • API access is gated to Standard at $120/month, four times the entry price
  • Overage at $40 per 1,000 credits is steep next to the in-plan rate on Pro
  • Removing vendor branding costs $1,188/year, more than the entire Hobby plan
  • Free-tier agents are deleted after 14 days of inactivity, so an abandoned evaluation disappears

SiteSpeakAI

A practical way to put a trained agent on a site without engineering time, and the action features — booking, order lookup, human escalation — go beyond FAQ bots. Message credits are the real price lever, and busy sites climb the tiers quickly.

Pros

  • Trains on mixed sources including PDFs and video, not just crawled pages
  • Free tier plus 7-day trials make evaluation genuinely cheap
  • Human escalation, meeting booking and order lookup are built in
  • API and MCP server allow custom actions and integrations

Cons

  • Credit metering ties cost directly to chat volume, with overflow at $25 per 1,000
  • Upper tiers get expensive next to assembling the same stack from raw APIs

Which one fits

Choose Chatbase if you need

  • SaaS and ecommerce teams deflecting repeat questions from existing documentation
  • Solo founders who need a support presence before they can hire one
  • Agencies standing up a branded bot per client, provided each client funds its own agent slot

Choose SiteSpeakAI if you need

  • Small and mid-size businesses automating first-line support from existing docs
  • Agencies running chatbots for multiple client sites under one account
  • E-commerce stores that want order lookup and lead capture in the same widget

All SiteSpeakAI alternatives →Browse all Custom GPTs & Bot Builders