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Chatbase vs FastBots

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. Chatbase starts at $32, FastBots at $33. Both have a free tier. Only Chatbase ships a public API.

Side by side

FactChatbaseFastBots
CategoryCustom GPTs & Bot BuildersCustom GPTs & Bot Builders
Pricing modelFreemiumFreemium
Starts at$32 month$33 month
Public APIYesNo
PlatformsWeb, APIWeb, Slack App
CompanyChatbaseFastBots.ai
Launched2023
Last verifiedSep 6, 2026Sep 6, 2026

What our research says

Chatbase

The fastest route from a folder of help docs to a working support widget, and priced accordingly once real traffic arrives. Credits are the whole story: 700 messages a month at $32 is a small site's volume, and the jump to a plan that carries actual traffic is $120, then $400. Budget from expected conversations, not from the feature grid.

Pros

  • Crawl-and-embed setup produces a usable widget in an afternoon with no retrieval plumbing to write
  • Actions and human handoff mean it degrades into a ticket rather than a dead end
  • A real free tier exists for evaluation, and every paid plan carries a 7-day trial

Cons

  • API access is gated to Standard at $120/month, four times the entry price
  • Overage at $40 per 1,000 credits is steep next to the in-plan rate on Pro
  • Removing vendor branding costs $1,188/year, more than the entire Hobby plan
  • Free-tier agents are deleted after 14 days of inactivity, so an abandoned evaluation disappears

FastBots

FastBots is the pragmatic end of the bot-builder market: crawl a site, get a working bot, drop it on six messaging channels. Letting you pick the underlying model across three vendors is genuinely useful and not common at this price. The message-credit ceilings are the thing to size carefully, because 2,000 credits disappears fast on a busy site and the overflow add-ons are priced per block.

Pros

  • Choose the underlying model across OpenAI, Anthropic and Google rather than being locked to one
  • One bot serves web, WhatsApp, Telegram, Messenger, Instagram, Slack and email
  • Automatic re-crawling and retraining keeps the bot current as the source site changes
  • Free tier exists, human handover is supported, and 7,000+ apps connect via Zapier and Make

Cons

  • Advertised prices assume annual billing — month-to-month Essential is $39, not $33
  • Message credits are the real constraint — 2,000/month on the $33 tier goes quickly
  • Removing FastBots branding is a $29/month add-on, nearly doubling the entry plan
  • No public API surfaced on the pricing page; integrations route through Zapier or Make

Which one fits

Choose Chatbase if you need

  • SaaS and ecommerce teams deflecting repeat questions from existing documentation
  • Solo founders who need a support presence before they can hire one
  • Agencies standing up a branded bot per client, provided each client funds its own agent slot

Choose FastBots if you need

  • Small businesses turning an existing website into a support bot quickly
  • Teams that need the same bot on WhatsApp, Telegram and their site
  • Agencies reselling bots under the reseller tier

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