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Chatbase vs Cubeo

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. Chatbase starts at $32, Cubeo at $18. Both have a free tier. Only Chatbase ships a public API.

Side by side

FactChatbaseCubeo
CategoryCustom GPTs & Bot BuildersCustom GPTs & Bot Builders
Pricing modelFreemiumFreemium
Starts at$32 month$18 month
Public APIYesNo
PlatformsWeb, APIWeb
CompanyChatbaseCubeo Innovation
Launched2023
Last verifiedSep 6, 2026Sep 1, 2026

What our research says

Chatbase

The fastest route from a folder of help docs to a working support widget, and priced accordingly once real traffic arrives. Credits are the whole story: 700 messages a month at $32 is a small site's volume, and the jump to a plan that carries actual traffic is $120, then $400. Budget from expected conversations, not from the feature grid.

Pros

  • Crawl-and-embed setup produces a usable widget in an afternoon with no retrieval plumbing to write
  • Actions and human handoff mean it degrades into a ticket rather than a dead end
  • A real free tier exists for evaluation, and every paid plan carries a 7-day trial

Cons

  • API access is gated to Standard at $120/month, four times the entry price
  • Overage at $40 per 1,000 credits is steep next to the in-plan rate on Pro
  • Removing vendor branding costs $1,188/year, more than the entire Hobby plan
  • Free-tier agents are deleted after 14 days of inactivity, so an abandoned evaluation disappears

Cubeo

Cubeo's credit-metered pricing and unlimited-assistants-on-every-paid-tier structure make it flexible for teams that want several narrow assistants rather than one broad one, and the ISO 27001 certification is a genuine signal for security-conscious buyers. At 17 euros/month entry, it undercuts most competing no-code assistant builders. The main unknown is how far 1,200 monthly credits actually stretch once several assistants and AI Teams are running against real traffic.

Pros

  • unlimited AI assistants and tools on every paid tier, not just the top one
  • pre-built agent teams for sales, marketing, HR, and support use cases
  • ISO 20000 and ISO 27001 certified
  • can train assistants on video and audio sources, not just documents

Cons

  • credit-based pricing makes real monthly cost hard to predict without testing usage first
  • pricing is set in euros, adding currency conversion for non-EU buyers
  • free plan's 100 credits and single assistant are only enough for a brief trial

Which one fits

Choose Chatbase if you need

  • SaaS and ecommerce teams deflecting repeat questions from existing documentation
  • Solo founders who need a support presence before they can hire one
  • Agencies standing up a branded bot per client, provided each client funds its own agent slot

Choose Cubeo if you need

  • small businesses building several department-specific AI assistants
  • teams wanting to remove third-party branding from embedded chat widgets

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