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AI chatbot built only for WooCommerce that answers order-tracking and product questions from live store data.
Storebird is a support chatbot built specifically for WooCommerce stores. It plugs into a store's live WooCommerce data and a custom knowledge base to answer order-tracking questions across 1,500-plus carriers, recommend products filtered by attributes, draft email replies, and hand off to a human over WhatsApp when needed. The plugin connects to a store in one click. Pricing is tiered by monthly conversation volume, from an Essential plan with basic order tracking up to a Scale plan that adds API access, multiple connected stores and a dedicated support manager. The company is based in the Netherlands and offers a 14-day money-back guarantee on every plan.
Essential plan is 39 euros/month (about $42) for 750 conversations; Pro is 89 euros/month and Scale is 199 euros/month with API access.
Use tool ↗Storebird is narrowly built for WooCommerce, which lets it plug directly into live order and product data instead of relying only on a generic knowledge base; that specificity is its main edge over general-purpose support bots. It won't help at all if a store runs on Shopify or another platform.
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