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Retell AI vs VocaiQ

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Entry price
Retell AI from $0.07/min, VocaiQ from $297/mo — different billing units, so no direct winner
Free plan
Only Retell AI (VocaiQ has paid plans only)
Public API
Retell AI has one; not confirmed by us for VocaiQ
Higher Trust score
Retell AI — 92 vs 78 for VocaiQ
Best fit
Retell AI: Teams replacing an outbound qualification or booking script · VocaiQ: Canadian service businesses that need English and French call coverage

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

Side by side

FactRetell AIVocaiQ
CategoryVoice Agents & Phone AIVoice Agents & Phone AI
Pricing modelFreemiumPaid
Starts at$0.07/min$297/mo
Public APIYesNot confirmed
Trust score92 / 10078 / 100
PlatformsWeb, APIWeb
CompanyRetell AI Inc.VocaiQ Inc.
Launched20232025
Last verifiedOct 15, 2026Oct 15, 2026

What our research says

Retell AI

One of the more honest voice-agent stacks: the pricing page breaks out infrastructure, TTS and LLM cost per minute so you can predict a call's cost instead of guessing. Telephony choice is wide and the concurrency allowance is generous. The catch is that per-minute billing plus add-ons makes a busy contact centre expensive fast, and the cheap end of the range only holds if you pick the cheap models.

Pros

  • Per-minute cost broken down by voice infrastructure, TTS provider and LLM on the public pricing page
  • Telephony via SIP trunking, Twilio and Vonage plus n8n, HubSpot, Make and Go High Level integrations
  • 20 concurrent calls included before any concurrency charge
  • Voice, chat and SMS agents share one platform and API
  • HIPAA path exists via a signed BAA covered in the terms of service

Cons

  • Cost per minute more than quadruples between the cheapest and most capable model combinations
  • Knowledge base, denoising, PII removal and branded caller ID are all metered extras
  • No flat-rate plan, so a spike in call volume lands straight on the invoice

VocaiQ

A done-for-you voice agent package with the price on the page, which is rarer in this category than it should be. The bilingual English-French angle and the PIPEDA posture are genuine differentiators for Canadian buyers. Against that, the entry plan starts at $297 and the minute allowances run out quickly on a busy line.

Pros

  • Prices, minute allowances and per-minute overage all published on the site
  • Calendar, CRM and payment integrations named up front (HubSpot, Google Calendar, Stripe)
  • Messaging channels beyond the phone line, including WhatsApp, Telegram and SMS
  • Compliance posture documented against PIPEDA, GDPR and TCPA

Cons

  • No free tier and a $297 floor makes trialling it expensive
  • No public developer API; custom work is by request
  • Founded in 2025, so there is little track record to check

Which one fits

Choose Retell AI if you need

  • Teams replacing an outbound qualification or booking script
  • Contact centres that already have Twilio, Vonage or SIP trunking
  • Developers who want per-minute cost visibility before launch

Choose VocaiQ if you need

  • Canadian service businesses that need English and French call coverage
  • Clinics and trades wanting a receptionist that books into a calendar without staff
  • Teams that want a fixed monthly package instead of assembling a voice stack

Retell AI vs VocaiQ: the questions people ask

Is Retell AI cheaper than VocaiQ?

They charge in different units, so there is no like-for-like answer: Retell AI starts at $0.07/min, VocaiQ at $297/mo. Entry price is the lowest paid plan as we last verified it.

Does Retell AI or VocaiQ have a free tier?

Retell AI has a free tier; VocaiQ has paid plans only.

Which has a public API, Retell AI or VocaiQ?

Retell AI ships a public API, as of our last verification. A public API for VocaiQ is not confirmed by us — check its developer docs before you plan an integration.

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