Dialora.ai vs Retell AI

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Free plan: Only Retell AI (Dialora.ai has paid plans only)
Public API: Both have one
Higher Trust score: Retell AI — 92 vs 75 for Dialora.ai
Best fit: Dialora.ai: Appointment-driven local businesses such as dental or home services · Retell AI: Teams replacing an outbound qualification or booking script
Status: Both up at our last check — Dialora.ai Oct 16, 2026, Retell AI Oct 15, 2026

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

Dialora.aiAI phone agents that take inbound calls, dial out in batches, book appointments and transfer to a human

Retell AIBuild and run AI phone agents that book, qualify and transfer calls, billed by the minute.

Side by side

Fact	Dialora.ai	Retell AI
Category	Voice Agents & Phone AI	Voice Agents & Phone AI
Pricing model	Paid	Freemium
Starts at	—	$0.07/min
Public API	Yes	Yes
Trust score	75 / 100	92 / 100
Platforms	Web, API	Web, API
Company	Dialora	Retell AI Inc.
Launched	—	2023
Last verified	Oct 16, 2026	Oct 15, 2026

What our research says

Dialora.ai

Feature-for-feature this looks like the rest of the mid-market voice agent field: booking, transfer, knowledge base, transcripts, five languages, an API. What sets it apart, and not in a good way, is how little of the commercial side is nailed down, from a pricing page that shows no prices to a terms page with an unfilled template placeholder.

Pros

Handles both inbound answering and batch outbound dialling
Books directly into Cal.com and Google Calendar
Live transfer to a human plus post-call transcripts and sentiment analysis
Documented API and an n8n integration for workflow automation
Five spoken languages listed, including Turkish and Portuguese

Cons

Pricing page displays no prices, and the site's own metadata gives two different starting figures
No call-minute allowances or overage rates published
No legal entity, registered address or country disclosed
Comparison pages against competitors are marketing content, not verified benchmarks

Retell AI

One of the more honest voice-agent stacks: the pricing page breaks out infrastructure, TTS and LLM cost per minute so you can predict a call's cost instead of guessing. Telephony choice is wide and the concurrency allowance is generous. The catch is that per-minute billing plus add-ons makes a busy contact centre expensive fast, and the cheap end of the range only holds if you pick the cheap models.

Pros

Per-minute cost broken down by voice infrastructure, TTS provider and LLM on the public pricing page
Telephony via SIP trunking, Twilio and Vonage plus n8n, HubSpot, Make and Go High Level integrations
20 concurrent calls included before any concurrency charge
Voice, chat and SMS agents share one platform and API
HIPAA path exists via a signed BAA covered in the terms of service

Cons

Cost per minute more than quadruples between the cheapest and most capable model combinations
Knowledge base, denoising, PII removal and branded caller ID are all metered extras
No flat-rate plan, so a spike in call volume lands straight on the invoice

Which one fits

Choose Dialora.ai if you need

Appointment-driven local businesses such as dental or home services
Teams that want inbound answering and outbound batches in one tool
Buyers already using Cal.com or Google Calendar

Choose Retell AI if you need

Teams replacing an outbound qualification or booking script
Contact centres that already have Twilio, Vonage or SIP trunking
Developers who want per-minute cost visibility before launch