AutoCalls vs Retell AI

AutoCalls

AutoCalls is priced for small businesses and agencies rather than call centres: $34 a month buys a working agent and two hours of calls, the overage rate falls sharply up the ladder, and the models, voices and transcription are already inside the per-minute price, so there are no separate AI bills to reconcile. Its GDPR documentation names the Romanian operating entity in detail. What you are really buying is minutes, and the monthly list prices rose this autumn, so model your call volume before choosing a tier.

Pros

• +All-inclusive minutes: model, voice and transcription costs are bundled, with no third-party API keys
• +Overage falls from $0.20 to $0.09 per minute on the Agency tiers
• +REST API, webhooks and a Claude and ChatGPT connector alongside the no-code builder
• +White-label tier with client sub-accounts, own domain and own Stripe billing, without revenue share
• +Named EU operating entity with detailed GDPR controller and processor documentation

Cons

• −Minute bundles run out fast; the headline monthly price is not the real cost
• −Monthly list prices are now about a quarter higher than the yearly rate, which requires a year's commitment
• −Language and integration counts are vendor claims we could not audit

Retell AI

One of the more honest voice-agent stacks: the pricing page breaks out infrastructure, TTS and LLM cost per minute so you can predict a call's cost instead of guessing. Telephony choice is wide and the concurrency allowance is generous. The catch is that per-minute billing plus add-ons makes a busy contact centre expensive fast, and the cheap end of the range only holds if you pick the cheap models.

Pros

• +Per-minute cost broken down by voice infrastructure, TTS provider and LLM on the public pricing page
• +Telephony via SIP trunking, Twilio and Vonage plus n8n, HubSpot, Make and Go High Level integrations
• +20 concurrent calls included before any concurrency charge
• +Voice, chat and SMS agents share one platform and API
• +HIPAA path exists via a signed BAA covered in the terms of service

Cons

• −Cost per minute more than quadruples between the cheapest and most capable model combinations
• −Knowledge base, denoising, PII removal and branded caller ID are all metered extras
• −No flat-rate plan, so a spike in call volume lands straight on the invoice

Is AutoCalls cheaper than Retell AI?

They charge in different units, so there is no like-for-like answer: AutoCalls starts at $34/mo, Retell AI at $0.07/min. Entry price is the lowest paid plan as we last verified it.

Does AutoCalls or Retell AI have a free tier?

Retell AI has a free tier; AutoCalls has paid plans only.

Which has a public API, AutoCalls or Retell AI?

Both ship a public API, so either can be built on; the fact table above shows the platforms each one runs on.