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Glean vs Gurubase

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Public API
Both have one
Higher Trust score
Glean — 90 vs 83 for Gurubase
Best fit
Glean: Organisations above roughly 500 people whose knowledge is scattered across a dozen SaaS tools · Gurubase: internal IT or HR helpdesks with a large document corpus
Platforms
Glean: Web, Slack app, Chrome extension · Gurubase: Web, Slack app
Status
Both up at our last check — Glean Oct 16, 2026, Gurubase Oct 15, 2026

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

Side by side

FactGleanGurubase
CategoryPersonal & Enterprise SearchCustom GPTs & Bot Builders
Pricing modelContactContact
Public APIYesYes
Trust score90 / 10083 / 100
PlatformsWeb, API, Slack app, Chrome extensionWeb, API, Slack app
CompanyGlean Technologies, Inc.Ddosify Inc.
Launched20192024
Last verifiedOct 16, 2026Oct 15, 2026

What our research says

Glean

Glean is the reference implementation of permission-aware enterprise search, and permissions are the hard part everyone else underestimates. It is also priced so that only companies with a real sprawl problem can justify it.

Pros

  • Permission inheritance from each connected system is done properly, not approximated
  • Answers cite and link the underlying documents rather than paraphrasing them away
  • Connector coverage across the mainstream SaaS estate is broad
  • Commercially solid: about $300M ARR by May 2026 at a $7.2B valuation

Cons

  • No published price anywhere, and contracts start in six figures
  • Value depends entirely on connector coverage of your specific stack
  • Index quality inherits whatever mess exists in the source systems
  • Overlaps increasingly with Microsoft and Google's bundled offerings, which cost nothing extra

Gurubase

A grounded-answer agent aimed at teams that care more about a citation and a refusal than about fluent prose. The integration list is unusually deep for a product this young, and actions plus MCP mean it can do more than answer. The catch is cost visibility: both plans now go through sales and the pricing page no longer shows a figure, so expect an enterprise-style negotiation rather than a self-serve purchase.

Pros

  • Answers carry links back to the source passage, and the product is designed to decline when the corpus does not cover a question
  • Reaches live data through REST calls, Python execution and MCP rather than only reading a static index
  • Ships as bots for Slack, Discord, GitHub, Jira and Zendesk plus a web widget
  • Enterprise tier offers self-hosted and air-gapped deployment with SSO, RBAC and audit logs

Cons

  • Both plans are 'Talk to sales'; no price is shown on the pricing page
  • Question volume above the plan allowance is billed in metered bands on top of the subscription
  • API access and custom models are held back for the Enterprise tier
  • Pro limits are counted per guru, so several departments mean several gurus

Which one fits

Choose Glean if you need

  • Organisations above roughly 500 people whose knowledge is scattered across a dozen SaaS tools
  • Regulated or security-conscious buyers who need source-system permissions honoured exactly
  • Teams building internal agents that need governed access to company context

Choose Gurubase if you need

  • internal IT or HR helpdesks with a large document corpus
  • support teams that need answers traced back to a source
  • companies already on Confluence, Jira and Zendesk

Glean vs Gurubase: the questions people ask

Which has a public API, Glean or Gurubase?

Both ship a public API, so either can be built on; the fact table above shows the platforms each one runs on.

Browse all Personal & Enterprise Search →