Gurubase
Verified Oct 15, 2026 ActiveTurns your docs, tickets and wikis into a question-answering agent that cites its sources and answers inside Slack, Jira or Zendesk.
Listed on EffectHub ·
Pricing
- Pricing model
- Contact sales
The pricing page now lists Pro (unlimited users, 4,000 questions per guru per month) and Enterprise, both behind 'Talk to sales' with no dollar figures. Extra questions bill in three volume bands, each cheaper per unit, and on-prem or air-gapped deployments have unlimited questions.
Use tool ↗About Gurubase
Gurubase lets a company build what it calls a guru: an agent grounded in internal sources such as Confluence pages, Google Drive files, GitHub repos, Jira and Zendesk tickets, which answers staff or customer questions and links the passage it used. It can call REST endpoints, run workflows and act as both an MCP server and client to fetch live data or take an action, and it is designed to decline rather than guess when its sources have no answer. Answers reach people through a web widget, bots for Slack, Discord, GitHub, Jira and Zendesk, or IDEs over MCP. It runs as a managed cloud hosted in the EU or Türkiye, inside the customer's own cloud, or fully air-gapped, and is made by Ddosify Inc.
- API
- Yes
- Last verified
- Oct 15, 2026
Verified sources
- Pricing page: two plans, Pro (unlimited users, 4,000 questions per guru per month) and Enterprise, both 'Talk to sales' with no dollar prices; extra questions billed in three volume tiers (15 October 2026)gurubase.io ↗
- Contact page: Ddosify Inc., Wilmington, Delaware, and Ddosify Yazılım Teknolojileri A.Ş., Çankaya, Ankara (15 October 2026)gurubase.io ↗
- Home page: sources from Confluence, Zendesk, Jira, GitHub, Slack, Drive, PDFs and sites; delivery to widget, Slack, Discord, Zendesk, Jira, GitHub and IDEs via MCP; cloud, self-hosted or air-gapped (15 October 2026)gurubase.io ↗
Is Gurubase legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- TLS certificate
- Issued by Google Trust Services, valid until Nov 28, 2026Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- On the market since
- 2024The vendor's own material, read by us
- Operated by
- Ddosify Inc., United StatesOur research, card verified Oct 15, 2026
Pros & cons of Gurubase
A grounded-answer agent aimed at teams that care more about a citation and a refusal than about fluent prose. The integration list is unusually deep for a product this young, and actions plus MCP mean it can do more than answer. The catch is cost visibility: both plans now go through sales and the pricing page no longer shows a figure, so expect an enterprise-style negotiation rather than a self-serve purchase.
Pros
- Answers carry links back to the source passage, and the product is designed to decline when the corpus does not cover a question
- Reaches live data through REST calls, Python execution and MCP rather than only reading a static index
- Ships as bots for Slack, Discord, GitHub, Jira and Zendesk plus a web widget
- Enterprise tier offers self-hosted and air-gapped deployment with SSO, RBAC and audit logs
Cons
- Both plans are 'Talk to sales'; no price is shown on the pricing page
- Question volume above the plan allowance is billed in metered bands on top of the subscription
- API access and custom models are held back for the Enterprise tier
- Pro limits are counted per guru, so several departments mean several gurus
Best for
- internal IT or HR helpdesks with a large document corpus
- support teams that need answers traced back to a source
- companies already on Confluence, Jira and Zendesk
Not for
- solo users or small teams on a tight budget
- anyone wanting a general-purpose chatbot rather than one bound to their own documents
Watch out: Pro allowances are counted per guru, not per workspace, so splitting knowledge across departments is likely to multiply the bill; confirm how sales prices extra gurus.
Alternatives to Gurubase
Gurubase head-to-head
Side-by-side fact sheets against the competitors our research or their makers name — pricing, platforms, API and both verdicts on one page.