ConvoZen
Verified Oct 15, 2026 ActiveConversation AI platform that scores and analyzes sales and support calls across channels.
Listed on EffectHub ·
Pricing
- Pricing model
- Contact sales
Basic, Professional and Enterprise tiers, each with a 14-day trial and a request-a-quote button; no figures are published. Features ladder from transcription, scoring and sentiment on Basic to automated QA, agent scoring and AI coaching on Professional, with integrations, custom reporting, model customisation and SSO reserved for Enterprise.
Use tool ↗About ConvoZen
ConvoZen is a conversational AI platform built by NoBroker Technologies Solutions, an Indian company, for businesses that want to deploy AI agents across voice, chat, WhatsApp, email, and social channels. Beyond running the agents, it records and analyzes live conversations for sentiment, compliance, and escalation risk, then gives human agents real-time coaching prompts. It also builds customer profiles from conversation history and scores leads for sales teams. The product ships as SaaS, private cloud, or on-premises, and pricing runs through Basic, Professional, and Enterprise tiers, each starting with a 14-day trial and no published monthly price.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 15, 2026
Verified sources
- Pricing page lists Basic, Professional and Enterprise with a 14-day trial and 'Request a Quote' on every tier; no public price (15 October 2026)convozen.ai ↗
- Pricing page footer names NoBroker Technologies Solutions Pvt. Ltd. as the operator; Enterprise tier adds Automations & Integrations, Embeddings & SSO and model customisation (15 October 2026)convozen.ai ↗
- callzen.ai redirected to convozen.ai at the previous check, confirming the rebrandconvozen.ai ↗
Is ConvoZen legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Oct 19, 2023 (3 years ago)Registry record (RDAP), registrar GoDaddy.com, LLC, looked up Sep 21, 2026
- TLS certificate
- Issued by Sectigo Limited, valid until Mar 26, 2027Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- Operated by
- NoBroker Technologies Solutions Pvt. Ltd., IndiaOur research, card verified Oct 15, 2026
Pros & cons of ConvoZen
ConvoZen pairs an omnichannel AI agent with a conversation analytics layer, so the same platform can both handle a chat and grade how a human handled the next one. Deployment options extend to private cloud and on-premises, which points at enterprise buyers rather than small teams, and that shows in the total absence of public pricing.
Pros
- Covers voice, WhatsApp, email, chat, and social in one platform
- Real-time agent coaching and escalation/sentiment monitoring
- Deployment choice of SaaS, private cloud, or on-premises
- Compliance framing around SOC 2, ISO, and GDPR alignment
Cons
- No public pricing; every tier requires a demo or quote request
- Feature depth is hard to verify without a live account
Best for
- Contact centers wanting quality scoring alongside automation
- Enterprises needing private-cloud or on-prem deployment
- Sales teams wanting lead scoring from call and chat history
Not for
- Small teams wanting self-serve signup and a visible price
- Anyone needing a single-channel, lightweight tool
Watch out: The old callzen.ai domain now forwards to convozen.ai — a straight rebrand, not a different company.
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ConvoZen head-to-head
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