Ushur
Verified Oct 16, 2026 ActiveCustomer engagement automation for insurers and health plans, running inbound and outbound journeys over SMS, email and voice
Listed on EffectHub ·
Pricing
- Pricing model
- Contact sales
No figures anywhere on the site. Every path leads to a demo request or trial form, so pricing is quoted per deployment.
Use tool ↗About Ushur
Ushur automates the customer-facing side of regulated businesses: enrolment, claims intake, renewals and status chasing, run as AI agents that message people on SMS, RCS, email, voice or a link-based mini web app it calls an Invisible App. Business teams assemble the flows in a no-code studio, and the platform keeps an audit trail plus human-in-the-loop checkpoints, which is the point for insurance and healthcare buyers. It connects to Salesforce, ServiceNow, Zendesk and Dynamics. Ushur, Inc. was founded in 2015 in Santa Clara, California, and sells through a sales team with HIPAA, SOC 2, GDPR and HITRUST attestations; there is no published price list.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 16, 2026
Verified sources
- Platform description, channels, connectors and compliance claims; ushur.com 301s hereushur.ai ↗
- Legal name Ushur, Inc., Santa Clara HQ, founded 2015, named foundersushur.ai ↗
Is Ushur legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- May 12, 2018 (8 years ago)Registry record (RDAP), registrar NameCheap, Inc., looked up Sep 12, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Dec 8, 2026Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- On the market since
- 2015The vendor's own material, read by us
- Operated by
- Ushur, Inc., United StatesOur research, card verified Aug 23, 2026
Pros & cons of Ushur
Built for the narrow case of moving regulated customer paperwork by message rather than by call centre, and the compliance scaffolding around it is the reason it wins those deals. The trade-off is that it is a sold-and-implemented enterprise platform: nothing about it is self-serve, and you learn the price only after a demo.
Pros
- Single agent runs across SMS, RCS, voice, email and a hosted micro web app
- No-code studio aimed at business users rather than developers
- Prebuilt connectors for Salesforce, ServiceNow, Zendesk, Slack and Dynamics 365
- HIPAA, SOC 2, GDPR and HITRUST attestations stated on the site
Cons
- No pricing published at any tier
- Enterprise sales cycle with demo gating before you see the product
- Vertical focus on insurance, healthcare and financial services makes it a poor fit elsewhere
Best for
- Insurers and health plans automating enrolment, claims intake and member outreach
- Teams that need an audit trail on every automated customer interaction
- Operations groups that want business users, not engineers, editing the flows
Not for
- Small teams wanting to sign up and try it the same afternoon
- Anyone shopping on price, since none is published
Watch out: The harvested ushur.com address now redirects to ushur.ai; bookmarks and integrations pointing at the old host should be updated.
Alternatives to Ushur
Ushur head-to-head
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