Customer engagement automation for insurers and health plans, running inbound and outbound journeys over SMS, email and voice
Ushur automates the customer-facing side of regulated businesses: enrolment, claims intake, renewals and status chasing, run as AI agents that message people on SMS, RCS, email, voice or a link-based mini web app it calls an Invisible App. Business teams assemble the flows in a no-code studio, and the platform keeps an audit trail plus human-in-the-loop checkpoints, which is the point for insurance and healthcare buyers. It connects to Salesforce, ServiceNow, Zendesk and Dynamics. Ushur, Inc. was founded in 2015 in Santa Clara, California, and sells through a sales team with HIPAA, SOC 2, GDPR and HITRUST attestations; there is no published price list.
No figures anywhere on the site. Every path leads to a demo request or trial form, so pricing is quoted per deployment.
Use tool ↗Built for the narrow case of moving regulated customer paperwork by message rather than by call centre, and the compliance scaffolding around it is the reason it wins those deals. The trade-off is that it is a sold-and-implemented enterprise platform: nothing about it is self-serve, and you learn the price only after a demo.
Watch out: The harvested ushur.com address now redirects to ushur.ai; bookmarks and integrations pointing at the old host should be updated.
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