Insight7
Verified Oct 16, 2026 ActiveScores and coaches customer calls for sales and support teams
Listed on EffectHub ·
Pricing
- Pricing model
- Freemium
- Paid options from
- $99/mo
- Billing
- Monthly
Paid tiers meter seats, projects and calls analysed per month — 50 calls on the $99 Pro seat, 200 on Business.
Use tool ↗About Insight7
Insight7 pulls call recordings from Zoom, Teams, Meet and 50+ other sources, transcribes them across 60+ languages, then scores each conversation against quality-assurance and compliance criteria. Around that scoring sit coaching feedback, AI roleplay drills for onboarding, an in-call assist panel that suggests next actions live, and a knowledge base agents can query mid-conversation. The company began in customer-research analysis and has since rebuilt around call intelligence; PII/PHI redaction, SOC 2 Type II and HIPAA coverage appear from the second tier upward.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 16, 2026
Verified sources
- Pro $99/mo (1 user, 50 calls, 4 projects), Business $299/mo, Plus $1,499/mo, Enterprise custom; free plan available; 50% education/non-profit discountinsight7.io ↗
- Developer API marketed for analysis and evaluation integrationinsight7.io ↗
- Founded 2022 by Odun Odubanjo, based in Gainesville FL; pivoted from customer feedback analysis to call intelligencetechcabal.com ↗
Is Insight7 legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- TLS certificate
- Issued by Let's Encrypt, valid until Oct 29, 2026Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- On the market since
- 2022The vendor's own material, read by us
- Operated by
- Insight7, United StatesOur research, card verified Aug 16, 2026
Pros & cons of Insight7
A cheaper, smaller-team alternative to Gong that leans on QA scoring and coaching rather than revenue forecasting. The catch is call volume: 50 calls a month on the entry plan is a rounding error for any real contact centre.
Pros
- 50+ recording integrations and official Zoom partner status
- SOC 2 Type II and HIPAA compliance stated, unusual at this price point
- AI roleplay is a real differentiator over pure analytics tools
- Education and non-profit buyers get 50% off Pro and Business
Cons
- $99 buys one user, 4 projects and 50 calls — genuinely tight
- AI coaching is gated to the $1,499 Plus tier
- API access is listed under Enterprise, so integration means a sales conversation
- The pivot away from research/interview analysis means older use cases are deprioritised
Best for
- Small sales or support teams that want automated QA without a Gong contract
- L&D groups building roleplay-based onboarding for new reps
- Regulated teams needing PII/PHI redaction on recorded conversations
- Managers who want per-rep coaching notes generated from actual calls
Not for
- Contact centres processing thousands of calls a month at these volume caps
- Teams that primarily need pipeline forecasting rather than call quality
- Buyers who cannot commit to $299/month once one seat is not enough
Watch out: The jump from Business at $299 to Plus at $1,499 a month is where coaching and feedback unlock — there is no gradual step between them.
Alternatives to Insight7
Insight7 head-to-head
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