Glean vs Jigso Sidekick

Glean

Glean is the reference implementation of permission-aware enterprise search, and permissions are the hard part everyone else underestimates. It is also priced so that only companies with a real sprawl problem can justify it.

Pros

• +Permission inheritance from each connected system is done properly, not approximated
• +Answers cite and link the underlying documents rather than paraphrasing them away
• +Connector coverage across the mainstream SaaS estate is broad
• +Commercially solid: about $300M ARR by May 2026 at a $7.2B valuation

Cons

• −No published price anywhere, and contracts start in six figures
• −Value depends entirely on connector coverage of your specific stack
• −Index quality inherits whatever mess exists in the source systems
• −Overlaps increasingly with Microsoft and Google's bundled offerings, which cost nothing extra

Jigso Sidekick

The useful idea is inversion: instead of asking a chatbot what happened, Jigso monitors your connected apps and tells you when a deal slips or an action item goes unowned, surfacing it in Slack where the team already is. It now exposes an MCP endpoint and an API, which makes it wire-able. The problems are commercial rather than technical — nothing is priced, the Sidekick name buyers may be searching for is gone, and every headline metric on the site is the vendor's own.

Pros

• +Monitors connected apps and pushes alerts rather than requiring a query
• +Automatic action-item detection and reminders drawn from conversations
• +Cross-app search over pipeline, tickets, clients, files and topics
• +Publishes an MCP endpoint and an API for connecting other tools

Cons

• −No published pricing at all — demo request is the only route
• −The Sidekick product name has been retired with no redirect target explaining it
• −Headline figures on risk detection and churn accuracy are vendor-supplied and unaudited
• −No company address, country or founding year is disclosed on the site

Which has a public API, Glean or Jigso Sidekick?

Both ship a public API, so either can be built on; the fact table above shows the platforms each one runs on.