Fathom vs Supernormal

Fathom

Still one of the most generous free notetakers we have looked at: unlimited recordings and transcripts with no paywall on the basics, and the paid tiers stay cheap for small sales teams. Since September 2026 Fathom belongs to Superhuman (the former Grammarly), so buyers signing annual contracts should expect the product to be pulled toward that suite. Teams that need deep revenue analytics are still better served by Gong-class platforms.

Pros

• +Free tier includes unlimited recordings, transcripts and clips, which competitors gate
• +Bot-free capture avoids the awkward third participant in the call
• +Public API and MCP server on paid plans, plus native Claude and ChatGPT integrations
• +Aggressive switching offers: free Business for Gong contract holders, 10 free nonprofit seats

Cons

• −CRM sync is capped at three users per domain on lower tiers
• −Team and Business both require two seats, so a solo user pays the $20 Premium rate
• −Business costs $34 per user on monthly billing, $25 only when paid annually
• −Account-wide Ask Fathom search is still marked beta and has lookback limits by tier

Supernormal

Supernormal now suits people who want meeting notes without a visible bot and like the idea of an agent drafting the deck or sheet that follows the call. Teams that relied on its old bot, recordings or CRM and project-tool integrations lost them in 2026, and should compare Otter, Fireflies or Fathom first.

Pros

• +Desktop capture means no bot in the meeting
• +Agents act on follow-ups instead of just listing them
• +Unlimited seats on paid plans, sharing one credit pool
• +Notes private by default; MCP server for other tools

Cons

• −Recording and native integrations (Salesforce, HubSpot, Asana, Zapier and others) were retired in March 2026
• −Only 50 credits a month on paid plans, with the cost per task unpublished
• −Capture is limited to six languages

Is Fathom cheaper than Supernormal?

Both publish the same entry price, $20/mo. The difference is what each plan includes, which the fact table above sets side by side.

Does Fathom or Supernormal have a free tier?

Both: Fathom has a free tier, and Supernormal has a free tier.

Which has a public API, Fathom or Supernormal?

Fathom ships a public API, as of our last verification. A public API for Supernormal is not confirmed by us — check its developer docs before you plan an integration.