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Bland AI vs Newo

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Entry price
Bland AI from $0.14/min, Newo from $299/mo — different billing units, so no direct winner
Free plan
Only Newo (Bland AI has paid plans only)
Public API
Bland AI has one; not confirmed by us for Newo
Best fit
Bland AI: Teams replacing IVR menus with agents that can be interrupted · Newo: Appointment-driven local businesses (dental, HVAC, fitness, salons) wanting after-hours call coverage
Trust score
About even — Bland AI 89, Newo 86

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

Bland AIPhone-call agents billed per minute, with the language model, transcription and voice included in the rateNewoAI phone and chat receptionist that books appointments and answers calls across 60+ languages, 24/7.

Side by side

FactBland AINewo
CategoryVoice Agents & Phone AIVoice Agents & Phone AI
Pricing modelPaidFreemium
Starts at$0.14/min$299/mo
Public APIYesNot confirmed
Trust score89 / 10086 / 100
PlatformsWeb, APIWeb
CompanyBlandNewo
Launched20232023
Last verifiedOct 16, 2026Oct 15, 2026

What our research says

Bland AI

Bland quotes one per-minute rate that already includes the language model, transcription and voice, and publishes its compliance certifications, which makes cost modelling simpler than on platforms that pass through several vendor bills. Telephony is still a separate line, and the cheap entry rate comes with tight call caps, so real call-centre volume moves you onto the $299 monthly Build fee or an enterprise contract.

Pros

  • Per-minute rate covers model, transcription and voice with no token charges
  • Documented REST API with batch dispatch and in-call tools
  • SOC 2 Type II, HIPAA with a BAA, GDPR and PCI DSS compliance stated
  • Free start credits and an inbound number without a card
  • Bring-your-own Twilio or SIP trunk is supported and waives transfer fees

Cons

  • Concurrency, daily caps, voices and many call features are gated by tier
  • Build adds a $299 monthly fee on top of minutes, and the mid-size Scale tier has been dropped
  • Telephony is billed on top of the per-minute AI rate
  • A closed in-house stack means less choice of underlying models

Newo

Newo packages phone and chat reception into one AI agent for businesses that live and die by missed calls -- dental offices, HVAC, salons -- with real appointment-booking integrations rather than just a chat widget. The metered pay-as-you-go pricing means cost scales with call volume, which is fair but makes the bill harder to predict than a flat seat-based tool.

Pros

  • Handles phone calls in addition to chat, not just a website widget
  • Claims sub-3-second pickup and unlimited simultaneous conversations
  • 60+ languages with mid-conversation switching
  • 25+ pre-built integrations with scheduling, CRM, and payment tools

Cons

  • Pay-as-you-go pricing makes monthly cost variable and harder to predict
  • No public developer API confirmed beyond the listed pre-built connectors
  • Company founding and headquarters details come from third-party sources, not the site itself

Which one fits

Choose Bland AI if you need

  • Teams replacing IVR menus with agents that can be interrupted
  • Outbound qualification and appointment confirmation at volume
  • Regulated industries needing HIPAA or PCI paperwork on file

Choose Newo if you need

  • Appointment-driven local businesses (dental, HVAC, fitness, salons) wanting after-hours call coverage
  • Businesses wanting one AI agent across phone, SMS, and social DMs
  • Teams that want to keep their existing business phone number

Bland AI vs Newo: the questions people ask

Is Bland AI cheaper than Newo?

They charge in different units, so there is no like-for-like answer: Bland AI starts at $0.14/min, Newo at $299/mo. Entry price is the lowest paid plan as we last verified it.

Does Bland AI or Newo have a free tier?

Newo has a free tier; Bland AI has paid plans only.

Which has a public API, Bland AI or Newo?

Bland AI ships a public API, as of our last verification. A public API for Newo is not confirmed by us — check its developer docs before you plan an integration.

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