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Bland AI vs Newo

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. Bland AI starts at $0.14, Newo at $299. Only Newo has a free tier. Only Bland AI ships a public API.

Bland AIPhone-call agents billed per minute, with model, speech, voice and telephony bundled inNewoAI phone and chat receptionist that books appointments and answers calls across 60+ languages, 24/7.

Side by side

FactBland AINewo
CategoryVoice Agents & Phone AIVoice Agents & Phone AI
Pricing modelPaidFreemium
Starts at$0.14 minute$299 month
Public APIYesNo
PlatformsWeb, APIWeb
CompanyBlandNewo
Launched20232023
Last verifiedSep 6, 2026Sep 1, 2026

What our research says

Bland AI

One of the few voice-agent vendors that quotes a single all-in per-minute rate and publishes compliance certifications, which makes cost modelling straightforward. The catch is that the cheap minute rate sits behind tier-gated limits, so real call-centre volume pushes you onto a monthly platform fee as well.

Pros

  • All-in per-minute rate covers model, transcription, voice and telephony
  • Documented REST API with batch dispatch and live in-call calls
  • SOC 2 Type II, HIPAA and PCI DSS v4.0 compliance stated
  • Free start credits and an inbound number without a card

Cons

  • Concurrency, daily call caps and voice counts are gated by tier
  • Build and Scale add $299 and $499 monthly fees on top of minutes
  • A closed in-house stack means less choice of underlying models

Newo

Newo packages phone and chat reception into one AI agent for businesses that live and die by missed calls -- dental offices, HVAC, salons -- with real appointment-booking integrations rather than just a chat widget. The metered pay-as-you-go pricing means cost scales with call volume, which is fair but makes the bill harder to predict than a flat seat-based tool.

Pros

  • Handles phone calls in addition to chat, not just a website widget
  • Claims sub-3-second pickup and unlimited simultaneous conversations
  • 60+ languages with mid-conversation switching
  • 25+ pre-built integrations with scheduling, CRM, and payment tools

Cons

  • Pay-as-you-go pricing makes monthly cost variable and harder to predict
  • No public developer API confirmed beyond the listed pre-built connectors
  • Company founding and headquarters details come from third-party sources, not the site itself

Which one fits

Choose Bland AI if you need

  • Teams replacing IVR menus with agents that can be interrupted
  • Outbound qualification and appointment confirmation at volume
  • Regulated industries needing HIPAA or PCI paperwork on file

Choose Newo if you need

  • Appointment-driven local businesses (dental, HVAC, fitness, salons) wanting after-hours call coverage
  • Businesses wanting one AI agent across phone, SMS, and social DMs
  • Teams that want to keep their existing business phone number

More comparisons

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