Zigpoll
Verified Oct 15, 2026 ActivePost-purchase and on-site surveys for Shopify stores, with AI clustering the free-text answers
Listed on EffectHub ·
Pricing
- Pricing model
- Freemium
- Paid options from
- $29/mo
- Billing
- Monthly
Lite is free for 100 responses and 100 emails a month. Standard is $29/month for 500 responses, Advanced $97/month for 2,000, and Ultimate $194/month for unlimited responses plus 200 AI analysis credits. Annual billing takes 25% off. API and MCP access begin at the Advanced tier, not on Standard.
Use tool ↗About Zigpoll
Zigpoll puts short surveys where shoppers will actually answer them: the order-confirmation page after checkout, an exit-intent prompt, an embedded on-site widget or a follow-up email. Questions can be targeted by what someone bought, where they arrived from or how they behaved on the site, and answers flow back into Shopify, Klaviyo, HubSpot, Zapier, Zendesk and around thirty other tools as customer attributes rather than sitting in a separate dashboard. An AI layer clusters and summarises free-text responses, and a synthetic-response mode lets you dry-run a survey before launch. It is a small US company founded in 2018 and has been a Shopify app-store fixture since.
- Platforms
- Web · API
- API
- Yes
- Last verified
- Oct 15, 2026
Verified sources
- Survey placements, targeting options and the ~30 integrations including Shopify, Klaviyo and HubSpotzigpoll.com ↗
- Lite free at 100 responses, Standard $29, Advanced $97, Ultimate $194 per month, 25% annual discount, API and MCP from Advancedzigpoll.com ↗
Is Zigpoll legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Mar 23, 2019 (7 years ago)Registry record (RDAP), registrar GoDaddy.com, LLC, looked up Sep 6, 2026
- TLS certificate
- Issued by Google Trust Services, valid until Dec 3, 2026Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- On the market since
- 2018The vendor's own material, read by us
- Operated by
- Zigpoll, United StatesOur research, card verified Aug 23, 2026
Pros & cons of Zigpoll
The reason to use a post-purchase survey tool rather than a general survey builder is placement and plumbing, and Zigpoll does both: it fires at checkout when intent is highest, and it writes answers back as customer attributes your email and support tools can segment on. The AI summarisation of free-text is the part that saves real hours once volume climbs. Response-count pricing is the thing to watch — a busy store blows through the Standard tier's 500 a month quickly.
Pros
- Surveys fire on the order-confirmation page, on exit intent, embedded on site and by email from one tool
- Targeting by purchase history, referral source and on-site behaviour rather than blanket sampling
- Around 30 integrations including Shopify, Klaviyo, HubSpot, Zapier and Zendesk
- AI clustering and summarising of free-text answers, plus 200 analysis credits on the top tier
- Synthetic responses let you test a survey's logic before it reaches real customers
Cons
- Priced by monthly responses, so success at collecting feedback is what pushes you up a tier
- API and MCP access are gated to Advanced ($97/month) and above
- Strongly Shopify-shaped — value drops on non-Shopify stacks where the attribute write-back matters less
Best for
- Shopify merchants asking 'how did you hear about us' to sanity-check paid attribution
- Post-purchase and exit-intent research where placement decides whether anyone answers
- Teams that want survey answers landing in Klaviyo or HubSpot as segmentable attributes
Not for
- Long-form research questionnaires and panels — this is built for one or two questions in context
- Stores on Standard that need API access, which only starts at the $97 Advanced tier
Watch out: The free Lite tier pauses surveys the moment it hits 100 responses in a month, which means silent data loss for the rest of the month unless you are watching the quota.
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