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Verified Oct 15, 2026

HintGo

Verified Oct 15, 2026 Active
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AI-powered surveys that ask automatic follow-up questions and route feedback to the right team.

survey toolscustomer feedbackadaptive questioningfeedback routingFreemium · from $50/mo

Listed on EffectHub ·

Web · API
Screenshot of the HintGo website
#2814
hintgo.ai as we captured it — our own screenshot, not the vendor’s press image.

Pricing

Pricing model
Freemium
Paid options from
$50/mo
Billing
Monthly

Starter is free for one active survey and 100 responses; Growth is $50/month for unlimited active surveys and enhanced AI follow-ups; Enterprise adds SSO and API access at custom pricing.

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Overview

About HintGo

HintGo runs customer feedback surveys that adapt in real time: instead of a fixed question list, it generates clarifying follow-up questions based on what a respondent just answered, aiming to surface the reason behind a rating rather than just the rating itself. Collected feedback is automatically routed to the relevant internal team, and survey tone and branding can be customized to match the company running it. It is sold as a tiered subscription with a genuinely free starter plan, though the site does not disclose a founder, company name beyond the product itself, or headquarters location.

Platforms
Web · API
API
Yes
Last verified
Oct 15, 2026

Verified sources

  • Describes adaptive AI follow-up questions, automatic feedback routing, and custom branding for surveyshintgo.ai ↗
  • Confirms three-tier pricing: free Starter, $50/month Growth, and custom Enterprise with API/SSOhintgo.ai ↗
Fact check

Is HintGo legit?

We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.

Domain registered
Oct 9, 2023 (3 years ago)Registry record (RDAP), registrar Cloudflare, Inc, looked up Sep 17, 2026
TLS certificate
Issued by Google Trust Services, valid until Dec 24, 2026Seen in our own connection to the site on Oct 15, 2026
Last checked
Oct 15, 2026The site answered
Operated by
HintGoOur research, card verified Sep 1, 2026

How we collect these records

Editorial verdict

Pros & cons of HintGo

medium confidence

HintGo's core idea -- having the survey itself ask a clarifying follow-up instead of leaving a vague rating unexplained -- targets a real, common gap in traditional survey tools. The free tier is generous enough to test the adaptive-questioning behavior on a real audience before paying, though the company behind the product is otherwise hard to identify.

Pros

  • Free plan is a real usable tier (100 responses), not a time-boxed trial
  • Follow-up questions are generated per response rather than from a fixed branching script
  • Feedback routing to the correct team is built in, not a manual triage step
  • Enterprise tier includes API access and SSO for larger deployments

Cons

  • No company name, founder, or headquarters disclosed anywhere on the site
  • Growth plan's $50/month jump from a free single-survey plan is a large step for a small team testing further
  • No mention of integrations with common CRM or helpdesk tools

Best for

  • Product and CX teams tired of ratings with no explanation attached
  • Small teams wanting a free way to test adaptive surveys before paying
  • Companies wanting feedback automatically routed to the owning team

Not for

  • Enterprises requiring a named, vetted vendor for procurement before free trials
  • Teams needing advanced statistical analysis beyond routing and follow-up questions
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