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Voice agents that phone a new lead within seconds, then chase by SMS, email and WhatsApp
Thoughtly runs inbound and outbound phone agents aimed at one job: reaching a lead before it goes cold. A form submission triggers a call in around ten seconds, and if nobody picks up the same agent keeps working the contact across SMS, email and WhatsApp until it gets a response. Call outcomes are classified automatically and written back to Salesforce or HubSpot, and a dashboard ties calls to pipeline rather than just to minutes used. There is developer documentation and an API. Pricing is not self-serve: the entry plan, Flex, is quoted from $500 a month with usage across all channels included, and the two tiers above it are sales-priced. The company is in New York.
Flex starts at $500 a month and includes usage across voice, SMS, email and workflows with no per-channel or per-seat charge. Scale and Enterprise are quoted; Enterprise targets volumes above a million minutes a month. No per-minute rate is published.
Use tool ↗Narrower than the general voice-agent platforms and better for it: this is speed-to-lead, with the phone call as the first touch and SMS, email and WhatsApp as the follow-through, all written back to the CRM. The $500 floor means it only makes sense where a recovered lead is worth real money.
Watch out: Automated outbound calling and SMS carry consent rules that differ by jurisdiction - the compliance burden stays with you, not the vendor.
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