Otter.ai
Still the default for English-language meeting notes, and the free tier is unusually usable. What determines the right plan is not features but the per-conversation ceiling: 30 minutes on Basic and 90 on Pro means a standard hour-long review truncates on the free tier and a workshop truncates on Pro. Pick the tier by your longest recurring meeting.
Pros
- 300 free minutes a month makes evaluation real rather than token
- Annual Pro at $8.33 is roughly half the month-to-month rate
- An MCP server is exposed from the free tier, so assistants can query transcripts without the paid API
- Business removes the minute cap entirely rather than raising it
Cons
- The API and webhooks require Enterprise, which is quote-only
- Per-conversation ceilings (30 min free, 90 min Pro) cut recordings mid-meeting
- Basic allows three file imports in total, not per month
- Month-to-month pricing is roughly double annual at both self-serve tiers