CallScrib vs Otter.ai

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Cheaper paid plan: CallScrib — $5/seat/mo vs $8.33/seat/mo for Otter.ai
Free plan: Both have one
Public API: Otter.ai has one; not confirmed by us for CallScrib
Higher Trust score: Otter.ai — 94 vs 78 for CallScrib
Best fit: CallScrib: Microsoft Teams-heavy organizations wanting recaps without a visible bot participant · Otter.ai: Teams that live in Zoom, Meet or Teams and want notes without a note-taker

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

CallScribDelivers Microsoft Teams and phone-call recaps with decisions and action items to Teams chat within a minute.

Otter.aiMeeting transcription with per-plan minute and length caps

Side by side

Fact	CallScrib	Otter.ai
Category	Meeting Assistants	Meeting Assistants
Pricing model	Freemium	Freemium
Starts at	$5/seat/mo	$8.33/seat/mo
Public API	Not confirmed	Yes
Trust score	78 / 100	94 / 100
Platforms	Web, macOS, Windows	Web, macOS, Windows, iOS, Android, Chrome extension, API
Company	Vesuvio Labs LLC	Otter.ai
Launched	—	2016
Last verified	Oct 22, 2026	Oct 15, 2026

What our research says

CallScrib

CallScrib's pitch is a Teams-native recap that shows up in chat without a bot joining the call, which matters for teams wary of visible recording bots. Coverage of non-Teams platforms depends on a separate desktop agent rather than the same invisible Graph API approach, so the experience isn't identical across platforms.

Pros

Reads Teams meetings via Microsoft Graph API so no bot visibly joins the call
Covers PSTN phone calls, not just video meetings
Supports over 20 languages with a per-user language setting

Cons

Non-Teams platforms (Zoom, Google Meet) require installing a separate desktop agent rather than the same API-based approach
Free tier is capped at 7 AI meetings a month
Business-tier team features require a minimum of 10 seats

Otter.ai

Still the default for English-language meeting notes, and the free tier is unusually usable. What determines the right plan is not features but the per-conversation ceiling: 30 minutes on Basic and 90 on Pro means a standard hour-long review truncates on the free tier and a workshop truncates on Pro. Pick the tier by your longest recurring meeting.

Pros

300 free minutes a month makes evaluation real rather than token
Annual Pro at $8.33 is roughly half the month-to-month rate
An MCP server is exposed from the free tier, so assistants can query transcripts without the paid API
Business removes the minute cap entirely rather than raising it

Cons

The API and webhooks require Enterprise, which is quote-only
Per-conversation ceilings (30 min free, 90 min Pro) cut recordings mid-meeting
Basic allows three file imports in total, not per month
Month-to-month pricing is roughly double annual at both self-serve tiers

Which one fits

Choose CallScrib if you need

Microsoft Teams-heavy organizations wanting recaps without a visible bot participant
Teams needing phone-call, not just video-call, summaries

Choose Otter.ai if you need

Teams that live in Zoom, Meet or Teams and want notes without a note-taker
Accessibility use, where live captions matter as much as the transcript
Recruiters and researchers who need searchable interview records across a workspace