Fireflies.ai vs Gong

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Free plan: Fireflies.ai has one; Gong prices on request
Public API: Both have one
Best fit: Fireflies.ai: Sales and success teams who want call notes landing in the CRM by themselves · Gong: Sales organisations with dozens of reps who coach from recorded calls
Platforms: Fireflies.ai: Web, iOS, Android, Chrome extension, Slack app · Gong: Web, iOS, Android
Trust score: About even — Fireflies.ai 89, Gong 90

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

Fireflies.aiMeeting recorder that files notes into your CRM

GongRecords sales calls, meetings and email and turns them into deal signals, coaching and forecasts

Side by side

Fact	Fireflies.ai	Gong
Category	Meeting Assistants	Revenue Intelligence & Forecasting
Pricing model	Freemium	Contact
Starts at	$10/mo	—
Public API	Yes	Yes
Trust score	89 / 100	90 / 100
Platforms	Web, iOS, Android, Chrome extension, API, Slack app	Web, API, iOS, Android
Company	Fireflies.ai Corp.	Gong.io Ltd.
Launched	2016	2015
Last verified	Sep 6, 2026	Sep 6, 2026

What our research says

Fireflies.ai

Unlimited transcription on the free tier is the hook and it is genuinely unlimited — the meter sits on storage and AI credits, which is where any team of real size ends up on a paid seat.

Pros

Transcription minutes are unlimited on every tier, including Free
API access is not paywalled — it starts on the free plan
Pro at $10/seat undercuts most rival meeting assistants
Storage becomes unlimited from the $19 Business tier

Cons

Monthly billing is about 1.8x the annual rate on Pro and 1.5x on Business
AI credits, not transcription, are the real ration — 20 a month on both Free and Pro
Free storage is 400 minutes for the entire team, not per person
Enterprise is annual-only at $39/seat

Gong

Gong is the reference product for conversation intelligence: if you run a sales floor of 20-plus reps and your managers coach from call recordings, it is the tool they will ask for by name. The price is opaque, the platform fee makes it expensive for small teams, and most of the value needs a CRM and calendar integration project up front — so for a five-person team a lighter recorder does the job.

Pros

Transcription, deal risk, coaching and forecasting sit on one dataset instead of three tools
Public API and OAuth app framework with calls, transcripts, users, stats and CRM upload endpoints
Platform fee covers integrations, so connecting the existing stack costs nothing extra
Free companion apps for iPhone and Android with deal views, offline call playback and a mobile meeting recorder

Cons

No published pricing; every quote is bespoke and layered with a platform fee
Recording every customer call raises consent and data-retention work in regulated or EU markets
API is rate-limited to 3 calls a second and 10,000 a day by default, which constrains bulk analytics
The product has sprawled into engagement and agents, so the core recorder now comes with a bigger suite than many teams need

Which one fits

Choose Fireflies.ai if you need

Sales and success teams who want call notes landing in the CRM by themselves
Distributed teams searching across months of past meetings
Developers pulling meeting data out through an API on any plan

Choose Gong if you need

Sales organisations with dozens of reps who coach from recorded calls
Revenue leaders who want forecasts and pipeline risk derived from what was actually said to customers
RevOps teams that want call and deal data flowing into Salesforce or HubSpot through a documented API