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Fathom vs Otter.ai

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors. Fathom starts at $20, Otter.ai at $8.33. Both have a free tier. Both ship a public API.

FathomMeeting recorder with instant summaries and CRM write-backOtter.aiMeeting transcription with per-plan minute and length caps

Side by side

FactFathomOtter.ai
CategoryMeeting AssistantsMeeting Assistants
Pricing modelFreemiumFreemium
Starts at$20 month$8.33 month
Public APIYesYes
PlatformsWeb, macOS, APIWeb, iOS, Android, Chrome Ext, API
CompanyFathomOtter.ai
Launched20202016
Last verifiedSep 6, 2026Sep 6, 2026

What our research says

Fathom

The best free notetaker on the market, and the paid tiers are cheap enough that most sales teams can skip a dedicated revenue-intelligence platform. Pick it unless you need deep conversation analytics, in which case Gong is still a different class of product.

Pros

  • Free tier includes unlimited recordings, transcripts and clips, which competitors gate
  • Bot-free capture avoids the awkward third participant in the call
  • Public API and MCP server on paid plans, plus native Claude and ChatGPT integrations
  • Aggressive switching offers: free Business for Gong contract holders, 10 free nonprofit seats

Cons

  • CRM sync is capped at three users per domain on lower tiers
  • Team plan requires a two-seat minimum, so a solo user pays the $20 Premium rate
  • Advanced and custom summary templates sit behind the higher tiers
  • Account-wide Ask Fathom search is still marked beta and has lookback limits by tier

Otter.ai

Still the default for English-language meeting notes, and the free tier is unusually usable. What determines the right plan is not features but the per-conversation ceiling: 30 minutes on Basic and 90 on Pro means a standard hour-long review truncates on the free tier and a workshop truncates on Pro. Pick the tier by your longest recurring meeting.

Pros

  • 300 free minutes a month makes evaluation real rather than token
  • Annual Pro at $8.33 is roughly half the month-to-month rate
  • An MCP server is exposed from the free tier, so assistants can query transcripts without the paid API
  • Business removes the minute cap entirely rather than raising it

Cons

  • The API and webhooks require Enterprise, which is quote-only
  • Per-conversation ceilings (30 min free, 90 min Pro) cut recordings mid-meeting
  • Basic allows three file imports in total, not per month
  • Month-to-month pricing is roughly double annual at both self-serve tiers

Which one fits

Choose Fathom if you need

  • Individuals who want unlimited recording and summaries without paying anything
  • Small sales teams that need CRM notes written automatically after every call
  • Anyone who wants meeting context piped into ChatGPT or Claude via API/MCP

Choose Otter.ai if you need

  • Teams that live in Zoom, Meet or Teams and want notes without a note-taker
  • Accessibility use, where live captions matter as much as the transcript
  • Recruiters and researchers who need searchable interview records across a workspace

More comparisons

All Fathom alternatives →All Otter.ai alternatives →Browse all Meeting Assistants →