Fathom
The best free notetaker on the market, and the paid tiers are cheap enough that most sales teams can skip a dedicated revenue-intelligence platform. Pick it unless you need deep conversation analytics, in which case Gong is still a different class of product.
Pros
- Free tier includes unlimited recordings, transcripts and clips, which competitors gate
- Bot-free capture avoids the awkward third participant in the call
- Public API and MCP server on paid plans, plus native Claude and ChatGPT integrations
- Aggressive switching offers: free Business for Gong contract holders, 10 free nonprofit seats
Cons
- CRM sync is capped at three users per domain on lower tiers
- Team plan requires a two-seat minimum, so a solo user pays the $20 Premium rate
- Advanced and custom summary templates sit behind the higher tiers
- Account-wide Ask Fathom search is still marked beta and has lookback limits by tier