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CustomGPT.ai vs FastBots

Two fact sheets from our own research, side by side — pricing, platforms, API access and status re-checked by us rather than quoted from the vendors.

The short answer

Cheaper
FastBots — $33/mo vs $99/mo for CustomGPT.ai
Free plan
Neither — CustomGPT.ai has paid plans only, FastBots has paid plans only
Public API
CustomGPT.ai has one; not confirmed by us for FastBots
Best fit
CustomGPT.ai: Support teams turning an existing help centre into a self-serve answer bot · FastBots: Small businesses turning an existing website into a support bot quickly
Platforms
CustomGPT.ai: Web · FastBots: Web, Slack app

From our own records as of each tool's last check. Anything we have not confirmed is left out rather than guessed. How we verify

Side by side

FactCustomGPT.aiFastBots
CategoryCustom GPTs & Bot BuildersCustom GPTs & Bot Builders
Pricing modelPaidPaid
Starts at$99/mo$33/mo
Public APIYesNot confirmed
Trust score90 / 10086 / 100
PlatformsWeb, APIWeb, Slack app
CompanyCustomGPT Inc.FastBots.ai
Launched2023—
Last verifiedOct 16, 2026Oct 15, 2026

What our research says

CustomGPT.ai

A packaged retrieval stack for teams that want a grounded chatbot without assembling their own; the connector breadth and compliance paperwork are what the price buys. At $99/month against a four-figure query cap, the cost per answer is high until volume justifies it.

Pros

  • Answers are constrained to ingested content, which materially cuts invented answers versus open chat
  • 100+ ingestion connectors and a very wide file-format list mean less pre-processing work
  • API supports programmatic agent creation, which suits agency resale
  • SOC 2 Type II certification is unusual at this price point

Cons

  • Query allowance is the real ceiling and it is low relative to the price
  • The step from Standard to Premium is five times the cost with nothing in between
  • Answer quality still depends entirely on how clean and current your source content is
  • No free plan; evaluation is limited to a trial

FastBots

FastBots is the pragmatic end of the bot-builder market: crawl a site, get a working bot, drop it on six messaging channels. Letting you pick the underlying model across three vendors is genuinely useful and not common at this price. The message-credit ceilings are the thing to size carefully, because 2,000 credits disappears fast on a busy site and the overflow add-ons are priced per block.

Pros

  • Choose the underlying model across OpenAI, Anthropic and Google rather than being locked to one
  • One bot serves web, WhatsApp, Telegram, Messenger, Instagram, Slack and email
  • Automatic re-crawling and retraining keeps the bot current as the source site changes
  • Zapier AI Actions let a bot book appointments or check orders mid-chat, and the trial needs no card

Cons

  • Advertised prices assume annual billing - month-to-month Essential is $39, not $33
  • Message credits are the real constraint, and premium models burn 5 or 10 credits per reply
  • Removing FastBots branding is a $29/month add-on, nearly doubling the entry plan
  • The free plan is gone for new accounts; after the 14-day trial the bot goes offline until you pay

Which one fits

Choose CustomGPT.ai if you need

  • Support teams turning an existing help centre into a self-serve answer bot
  • Agencies spinning up client-branded bots and reselling them through the API
  • Companies that need SOC 2 evidence before any AI touches internal documents

Choose FastBots if you need

  • Small businesses turning an existing website into a support bot quickly
  • Teams that need the same bot on WhatsApp, Telegram and their site
  • Agencies reselling bots under the reseller tier

CustomGPT.ai vs FastBots: the questions people ask

Is CustomGPT.ai cheaper than FastBots?

On published entry prices, FastBots starts lower — $33/mo against $99/mo for CustomGPT.ai. Entry price is the lowest paid plan as we last verified it; what each plan includes differs.

Which has a public API, CustomGPT.ai or FastBots?

CustomGPT.ai ships a public API, as of our last verification. A public API for FastBots is not confirmed by us — check its developer docs before you plan an integration.

Browse all Custom GPTs & Bot Builders →