CrowdStrike Charlotte AI
Verified Oct 16, 2026 ActiveAgentic security analyst inside CrowdStrike Falcon that triages detections, runs investigations and builds no-code SOC agents
Listed on EffectHub ·
Pricing
- Pricing model
- Contact sales
No public price: qualifying Falcon customers can opt in from the console at no cost with 50 AI credits that renew monthly, and anything beyond that, including Agentic SOAR, is quoted by sales as part of a Falcon subscription.
Use tool ↗About CrowdStrike Charlotte AI
Charlotte AI is the AI analyst layer of the CrowdStrike Falcon platform, now built as a set of agents rather than a chat box: it triages first-party detections with a verdict, confidence score and recommendation, dispatches parallel investigations across endpoint, identity, cloud and network data, explains command lines and exposures, writes queries and drafts incident reports. Charlotte Agentic SOAR and AgentWorks let a security team compose workflows and custom agents without code, with approval gates before anything acts. It exists only inside Falcon: there is no standalone product, and value depends on which Falcon modules feed it telemetry.
- Platforms
- Web
- API
- Not confirmed
- Last verified
- Oct 16, 2026
Verified sources
- Product page describes a multi-agent analyst inside Falcon with agentic detection triage (verdict, confidence score, recommendation), parallel cross-domain investigation, query and workflow generation, Charlotte Agentic SOAR and AgentWorks with approval gates, and cites over 98% triage decision accuracy against the Falcon Complete MDR team (15 October 2026)crowdstrike.com ↗
- Same page states qualifying CrowdStrike customers can use Charlotte AI at no cost through the Falcon console by opting in, with 50 AI credits renewing monthly; no price is shown and Agentic SOAR links to a separate pricing page (15 October 2026)crowdstrike.com ↗
Is CrowdStrike Charlotte AI legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- Jun 7, 2010 (16 years ago)Registry record (RDAP), registrar CSC Corporate Domains, Inc., looked up Sep 6, 2026
- TLS certificate
- Issued by Let's Encrypt, valid until Dec 20, 2026Seen in our own connection to the site on Oct 16, 2026
- Last checked
- Oct 16, 2026The site answered
- Operated by
- CrowdStrike, United StatesOur research, card verified Oct 15, 2026
Pros & cons of CrowdStrike Charlotte AI
If your SOC already runs on Falcon, Charlotte AI is the obvious first AI analyst to switch on: it is trained against the decisions of CrowdStrike's own managed detection team, it starts free with a monthly credit allowance, and the agentic triage removes the dullest tier-one work. If you are not a Falcon customer it is irrelevant, because there is nothing to buy on its own, and the credit model means heavy use becomes a line item you negotiate rather than a price you read.
Pros
- Agentic triage claims over 98% agreement with CrowdStrike's managed detection analysts on first-party detections
- Investigations fan out across endpoint, identity, cloud and network in parallel instead of one query at a time
- No-code agent and workflow builders (AgentWorks, Agentic SOAR) with human approval gates
- Free to enable for qualifying customers with 50 AI credits a month, so a pilot costs nothing up front
Cons
- Locked to the Falcon platform; no standalone licence or third-party telemetry
- Credit-metered beyond the free allowance, with the credit price not published
- Headline savings (70% less effort, 90% faster response) are customer anecdotes on the vendor page, not independent tests
- Accuracy figures cover CrowdStrike's own detections; third-party alerts routed through Falcon are not in that number
Best for
- Falcon customers with a tier-one alert queue that overwhelms a small team
- SOCs that want to build approval-gated response workflows without a separate SOAR product
- Security leaders who need plain-language investigation summaries for executives
Not for
- Organisations on another EDR or SIEM — Charlotte AI only reads Falcon data
- Teams that need a published price before a pilot, since everything beyond the free credits is sales-quoted
Watch out: The 50 free AI credits a month are an opt-in for qualifying customers; once a team leans on agentic triage the overage becomes part of the Falcon renewal negotiation, so ask for the credit rate before rolling it out widely.
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