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GuidePricing5 min read

Free, freemium or free trial: what AI tool pricing labels actually promise

Free, freemium, free trial, paid, contact sales: what each label commits a vendor to, the price units that hide the real cost, and how to compare plans.

EffectHub Research
On this page7 sections
  1. The five labels, and what each one promises
  2. Freemium is a range, not a tier
  3. The price unit is half the price
  4. Four questions before you start a free trial
  5. "Contact sales" is information too
  6. How we record prices in the catalog
  7. Where to start

The word next to a price is the most compressed promise on a pricing page. "Freemium" can mean a generous tier you will never outgrow or ten exports and a watermark. "Free trial" can mean a fortnight with every feature or a card on file that converts on day eight. We record one pricing label and one entry price for every tool in the catalog, and deciding which label applies is rarely as obvious as the vendor's own headline suggests.

This guide explains the five labels we use, what each one commits a vendor to, and the detail that changes a price more than the label does: the unit the price is quoted in.

The five labels, and what each one promises

Every listing carries exactly one of these. They describe how you get in the door, not whether the product is good value.

LabelWhat it promisesWhat to check before relying on it
FreeThe product is fully usable without payingHow it is funded, rate limits, what happens to your data
FreemiumA permanent free tier, with paid upgradesThe cap: credits, minutes, exports, watermarks, licence
Free trialThe paid product for a limited timeCard required, trial length, what converts automatically
PaidNo free way inRefund policy, monthly versus annual billing
Contact salesNo public priceSeat minimums, contract length, pilot terms

A label is a starting point for questions, not an answer. Two freemium tools can differ by an order of magnitude in what the free tier lets you do.

Freemium is a range, not a tier

When a vendor says "free forever", the useful question is: free to do what? The caps that matter most, roughly in the order they bite:

  • Volume. Credits per month, generated minutes, images, messages or tasks. Check whether unused allowance rolls over; it usually does not.
  • Output restrictions. Watermarks, low resolution, compressed audio or a cap on export length. A free tier that only exports watermarked video is a demo, not a plan.
  • Commercial rights. Some free tiers allow personal use only. If the output goes into client work or a product, read the licence, not the pricing table.
  • Feature gates. API access, team seats, integrations and data export are the features most often reserved for paid plans.
  • Model access. Many assistants keep their newest or largest model behind the paywall, with the free tier on an older or rate-limited one.

If a freemium plan covers your real workload, it is the best deal on the page. If it covers only a test drive, treat it as a free trial without a deadline.

Make pricing, make.com — the page's first screen
Free to do what? The first cap to bite is usually volume: credits per month, generated minutes, images, messages or tasks.Open make.com

The price unit is half the price

Here is a lesson our own data model had to learn. For a while, every price in the catalog was displayed as a monthly figure. That quietly turned a fourteen-cent charge per call-minute and a yearly plan into "monthly subscriptions" side by side, which made them look comparable when they were not.

So we now record what each entry price is of. The catalog uses eight units:

UnitExample of how it is billedWhat to estimate first
Per monthA flat subscriptionNothing, if the plan fits
Per yearAn annual plan, often discountedWhether you will still use it in month ten
One-timeA licence you buy onceUpgrade and support costs
Per minuteVoice, transcription, video generationMinutes per month
Per imageImage generation and editingImages per month, including rejects
Per creditA wallet spent across featuresWhat one output really costs in credits
Per seat per monthTeam and workplace toolsNumber of people, now and in a year
Per requestAPIs and developer toolsCalls per month, at peak

A per-unit price says nothing until you multiply it by your own volume. Ten cents an image is cheap for a weekly social post and expensive for a product catalogue of four thousand items, including the generations you discard.

Two habits make prices comparable:

  1. Convert everything to your monthly cost at your expected usage. Estimate volume in the vendor's own unit, multiply, and only then compare totals.
  2. Read annual prices as annual. "$10 a month, billed yearly" is a $120 commitment today. That can be the right call, but it is a different decision from a monthly plan you can cancel.
n8n pricing, n8n.io — the page's first screen
Read annual prices as annual: a monthly figure billed yearly is the whole year's commitment today, a different decision from a monthly plan.Open n8n.io

Credit systems deserve extra care. When one action costs a single credit and another costs forty, the headline number of credits tells you almost nothing. Find the cost of the output you actually need, in credits, before comparing plans.

Four questions before you start a free trial

A trial is the most honest way to test a paid product, provided you know how it ends.

  1. Is a card required? If so, note the date it converts and set a reminder a day earlier.
  2. What happens at the end? Some trials downgrade to a free tier, some lock your work and some convert to the paid plan automatically.
  3. Does the trial include what you would pay for? Trials sometimes exclude the very features that justify the price, such as API access or team workspaces.
  4. Can you take your work with you? Export anything you made during the trial before it ends, in a format another tool can read.

"Contact sales" is information too

A missing price is still a signal. It usually means the product is sold to companies rather than individuals, with annual contracts, minimum seat counts and a sales cycle. If you are one person with a small budget, that is often the clearest answer the page will give you.

If you do need such a tool, ask for a paid pilot with a fixed scope rather than committing to a year up front. The vendors that can sell this way usually have a process for it.

How we record prices in the catalog

Every card shows the cheapest paid plan we could confirm, in US dollars, with its unit, plus the pricing label above. When a vendor publishes no price, the card shows the label alone rather than a guess. Prices are checked against the vendor's own pricing page, and a card carries the date it was last verified. The full method, including what a listing must prove before it is published at all, is on our how we verify page.

EffectHub: how we verify, effecthub.net — the page's first screen
Prices are checked against the vendor's own pricing page; when a vendor publishes none, the card shows the label alone rather than a guess.Open effecthub.net

Here are four listings with four different pricing shapes. Their labels and entry prices below come straight from the catalog, so they stay current after this post was written:

Where to start

If you already know which kind of plan you want, the catalog is sorted that way:

Whichever you choose, compare at your own volume and in the vendor's own unit. The label tells you how to get in; the unit tells you what it will cost to stay.

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Every tool named here has a live catalog page — price, status and when we last checked it.

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