Synthflow
Synthflow targets companies and BPOs that want to automate a real volume of phone calls with testing and QA around the agents. Small businesses wanting a cheap receptionist bot, or developers wanting pay-per-minute experiments, will find the $30,000 entry point too high.
Pros
- Own telephony network as well as SIP trunking
- Built-in simulated-call testing and automatic QA
- Visual flow builder plus API and CRM integrations
- Covers both voice and chat agents
Cons
- No published self-serve plan or per-minute rate
- Minimum annual contract of $30,000
- Pricing depends on scoping with sales