SentiOne
Verified Oct 15, 2026 ActiveSocial listening and NLU bots for brands, sold as two separate products
Listed on EffectHub ·
Pricing
- Pricing model
- Paid
- Paid options from
- $199/mo
- Billing
- Monthly
Listen plans in USD (net, monthly): Social $199 (1 project, 1 language, 1 month of history, 10 AI credits), Realtime and Research $399, Business $849 and Enterprise from $1,180; billing also in EUR, GBP, PLN, CZK or HUF, monthly or annual. Automate chatbots and voicebots are quoted per project.
Use tool ↗About SentiOne
SentiOne is a Polish vendor that sells two related things. Listen is social listening and online reputation monitoring, priced by projects, languages tracked and how far back the historical archive reaches. Automate is the chatbot and voicebot side, built on the company's own NLU engine and pitched at deflecting routine customer service contacts, sold per project after a scoping conversation rather than off a price list. The platform is offered both in the cloud and on premise, the interface runs in several European languages, and the company says it has been operating for fifteen years. Listen plans start at $199 a month for one project in one language with one month of history and run to Enterprise from $1,180.
- Platforms
- Web
- API
- Not confirmed
- Last verified
- Oct 15, 2026
Verified sources
- Pricing page lists Social $199, Realtime $399, Research $399, Business $849 and Enterprise from $1,180 net monthly, with six billing currencies (15 October 2026)sentione.com ↗
- Home page marks SentiOne's 15th anniversary and lists its NLU engine with on-premise and cloud bot deployment (15 October 2026)sentione.com ↗
Is SentiOne legit?
We don’t label tools safe or unsafe. Below are the records we checked ourselves, each with the date we read it.
- Domain registered
- May 11, 2011 (15 years ago)Registry record (RDAP), registrar OVH sas, looked up Sep 6, 2026
- TLS certificate
- Issued by Let's Encrypt, valid until Dec 5, 2026Seen in our own connection to the site on Oct 15, 2026
- Last checked
- Oct 15, 2026The site answered
- On the market since
- 2011The vendor's own material, read by us
- Operated by
- SentiOne, PolandOur research, card verified Oct 15, 2026
Pros & cons of SentiOne
SentiOne is a European alternative to the big listening suites, with the unusual twist that the same company sells you the bots that answer what the listening finds. Pricing for Listen is published, which is rare in this category, and the history depth and language count are what actually move the price. Automate is a sales-led project, so treat the two halves as separate purchases.
Pros
- Listen pricing is published tier by tier instead of hidden behind a demo
- History depth scales from one month to 36 months across the tiers
- Cloud and on-premise deployment are both offered
- Billing available in six currencies, including PLN, CZK and HUF
Cons
- A demo is required before you can test the platform
- The entry tier covers one project in one language, which most brands outgrow immediately
- Automate has no published pricing and carries a one-time implementation fee on top of subscription
Best for
- European brands wanting listening hosted under EU infrastructure
- Teams that need historical archive depth rather than just live mentions
- Organisations pairing monitoring with a customer service bot from one vendor
Not for
- Small teams or solo marketers, where $199 a month for one language is steep
- Buyers who want to self-serve the chatbot side without a sales cycle
Watch out: The accuracy and deflection figures on the site are the vendor's own; ask for the evaluation method before treating them as a benchmark.
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